Our Standard Operating Processes
Firstly, the moment you do make your first call, you will end up connected to one of our very own dispatchers located in Lake County. Our dispatchers possess several years of working experience in gutter cleaning service and can give you the very best guidance & assistance.
We will figure out with you the last time your gutters were cleaned and cleared and utilizing satellite images we can look at & view your household.
By using this data, we're going to provide you with a set price bill to clean your gutters & clearing the downspouts, and if possible, also cleaning the leaves & debris out of your roofing.
You will get a copy of this bid and complete records by e-mail immediately after the call, this confirms just what we are going to complete, when we will perform it, and how much it will cost you
We've got a staff specialized on work schedules & timelines, they make certain that our work are carried out promptly, they are accountable of the routes that the gutter cleaners take on, so, their task is locate the very best path to the needed places in order to save time and take the most effective route, by doing this, not just gasoline cost is actually saved but provides to you personally effective cost.
You will get a telephone call 24 hours before the scheduled job to provide you a window of arrival when the technician is going to be there.
If this should change, you're going to be well informed in advance so that you don't have to wait. A lot of our work is carried out without the need of the customer being house too.
The cleaning service professional will always, without exception, introduce himself to you personally, and if you are available, they'll request to you personally be taken all around the property & describe any issue he may spot.
Before we start off, we just take photos of all of the main regions we will be doing work in.
The work begins at the roof, cleaning up all the remains of leaves, dirt and tiny rocks. To do this process, we use a blower as main device, amongst the various other equipment we can point out scoops to collect large bundles of leaves
Our gutter cleaners do the job with highest benchmarks of cleanliness throughout the job. They're going to next start cleaning the rain gutters using scooping equipment and bag up while they clear, which means absolutely no mess is left on the ground to clear up later or have blow aside.
Our next stage is checking your downpipes and making certain there aren't any clogs or obstructions. We employ special tools to handle blockages and we could also locate blockages that aren't always obvious at first glance.
After the job is complete, we take photos of it and then send them an email to you personally.
In addition, we provide our invoices and bills through email and you could elect to pay out us by check, cash, bank transfer, or payment link in protected email, - you can also pay off by credit card over the phone if you like
We call each of our clients right after the job has been carried out to ensure that the job was completed to the high benchmarks anticipated from us
We're going to guarantee a 45-day no clog up, since we are certain our work is going to be carried out towards the superior standard.
Our service plan delivers frequent planned clearing of gutters & downpipes to maintain the household protected. We will visit 2 to 4 times every year depending on your rain gutter layout & roof type along with what kinds of trees are actually around the home.
