Our Typical Operating Processes
First of all, the moment you do make your very first call, you'll be connected to one of our dispatchers positioned in Pinellas County. Our dispatchers possess several years of practical experience in gutter cleaning service and will provide you with the best help & assistance.
Then we will check at your home using satellite images and check with you when these had been last cleaned, and the condition of the rain gutters.
Using this details we are able to provide you with a fixed-price cost for gutter & downpipe cleaning and also cleaning up any dirt or perhaps leaves off the roof structure.
You will get a duplicate of the bid with all the documents right at the end of the phone call and this will confirm precisely what we're going to complete, when we are gonna get it done and how much it's going to cost you.
Our scheduling team who has the obligation to ensure all our tasks are carried out immediately, they're responsible for figuring out the best paths for our gutter cleaners in order to show up at the tasks in the most time & distance-efficient route, conserving fuel and time driving permits us to give you the greatest value.
You will get a telephone call 24 hours prior to the scheduled job to provide you a window of arrival when the tech will be there.
Be confident when this varies for any reason you're going to be informed well before time, helping you save from waiting for us, although many of our jobs are completed when the customer isn't at-home
Immediately after arrival the cleaning specialist will introduce himself to you and, when you are home and have the time, walk across the property or home with you to show you troublesome areas.
Just before we start, we take photos of all of the key areas we will be doing work in.
The job begins at the roof structure, clearing all the remains of leaves, dust and gravel. To do this job, we make use of a blower as key tool, among the list of various other equipment we could point out shovels to collect large bundles of fallen leaves
After the roofing is cleaned out, we will eliminate dirt & leaves from your rain gutter using scooping tools and trowels. All of the debris is neatly bagged up while we do the job. Nothing gets tossed on the floor or left on the roofing.
Right now, with the rain gutters all cleaned, we proceed to inspect the state of your downpipes, to find out if they are free from blockages & full clear, our team is fully equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to pass, also, we are able to detect obstacles that won't be apparent or visible at first look
When the work is done, we will take images of it and then send them an email to you personally.
Also by e-mail, we send out our invoices towards the service charge, for payments procedure, our company offers you many different options, as cash, check, bank transfer, or payment link via a risk-free e-mail, also, you can use your cell phone to pay by credit card
You will receive a call from our company right after the job has been completed to ensure you are happy with the work and that the job was done towards the very high standards which we guarantee.
Because we're perfectionists and execute our cleaning work to exacting standards, we are comfortable offering a 45-days no clog warranty.
