Precisely How Our Process Works
To start with, the moment you make the first call, you will be connected to one of our very own dispatchers located within Hillsborough County. Our dispatchers possess several years of practical experience in gutter cleaning and will give you the very best help and assistance.
We will take a look at your home using satellite imagery and having a brief discussion with you about the condition of your rain gutters and information on when these were last cleaned.
A set price will then be provided to you for the cleaning up of the roof when possible & clearance and cleaning up of the gutters and downspouts all around your property.
Following your phone call you will get an email with complete written documentation. We will confirm the price provided over the telephone along with the bid, detailing the break-down of cost, precisely what job is going to be undertaken and when we can finish the task.
We have a team specialized on work schedules & timeframes, they will ensure that our work are carried out promptly, they are responsible of the paths the gutter cleaners take, so, their job is find the right path to the necessary locations to save time & take the most effective route, with this, not just gasoline cost is saved but gives to you efficient cost.
The team is going to contact you 24 hours before the cleaning services begin the work and can give you a time space for our professional team appears, although many of our tasks are carried out when the customer is not home
Be reassured that if for whatever reason this varies, you're going to be informed ahead of time, helping you save the wait, nevertheless, the most of our works are executed when the customer is not at home.
If you are home when the gutter cleaner arrives, he's going to introduces himself as well as request you to walk all around the property or home with him mentioning any critical troublesome areas to deal with.
Prior to the start of the job we will take photographs of the gutters & roof structure and of the job going to be handled.
We start out with the roof, cleaning it down of leaves, debris & roofing shingle grit, we make use of a blower to accomplish this, and also utilize scoops to pick up large bundles of leaves.
With the roofing thoroughly clean and clear, we move to the rain gutter, getting rid of fallen leaves & dirt with trowels & scooping devices, we bag up all of this debris as we clear it, we don't let it stay on the roofing or drop it to the floor underneath - we do the job to the top standards of cleanliness
Following the roofing & rain gutters are cleaned and cleared, we move onto checking the downspouts. We've special tools to use for the cleaning & clearing up of these. Often obstructions could be undetected and unseen. We clean up these obstructions for you.
Once done we take pictures of our completed job & share all these with you by email message.
You will also receive by email, a receipt and invoice for the work completed. There are many ways to pay. You could pay by card on the telephone if you wish or you may click on the payment url within the email, by bank transfer, by cheque or by hard cash.
Once all is completed, we get in touch with our clients and always check their point of view of the job in order to ensure that the job was finished as expected and also the high quality we provide you with
Simply because we are perfectionists and conduct our cleaning to exacting standards, we're comfortable providing a 45-day no clog guarantee.
