The Way We Work
To start with, the moment you do make your first call, you'll be connected with one of our very own dispatchers located within Polk County. Our dispatchers possess several years of experience in gutter cleaning and can provide you with the best help & services.
We are going to determine together with you the previous time your gutters were cleaned and cleared and utilizing satellite imagery we are able to look at and access your property.
A fixed price will be given to you personally for the cleaning of the roof structure whenever possible and clearance and cleaning up of the rain gutters and downpipes all-around the house.
Following your call you will get an email along with full written documentation. We will affirm the price provided over the phone and the bid, describing the break-down of cost, exactly what work will be carried out and when we can complete the work.
Our scheduling staff who has got the responsibility to make certain our jobs are completed punctually, they happen to be in charge of working out the ideal routes for our gutter cleaners so they can attend the jobs in the most time & distance-efficient path, saving fuel & time driving permits us to provide you with the greatest value.
Our gutter cleaning professional will contact you 24 hours before your job start day and will tell you their arrival time.
Be reassured that when for whatever reason this alters, you're going to be alerted beforehand, helping you save the wait, nevertheless, the most of our works are performed when the customer isn't in the home.
The cleaning service professional will always, with no exception, introduce himself to you, so if you're readily available, they're going to ask to you be taken across the property or home & describe any issue he could identify.
Before starting on the cleaning, photographs are taken of the major areas that will be worked on.
The project commences on the roof structure, cleaning all the remains of fallen leaves, debris & gravel. For this particular job, we use a blower as primary tool, amongst the other equipment we can point out scoops to collect large heaps of fallen leaves
For high quality standards, after the complete cleaning and clear of your homes roof, we turn to the rain gutter, removing fallen leaves and dirt from that using tools like trowels and collection tools, we put all of this in baggage since we thoroughly clean the work area, next, we're going to take on those sacks with us which means you do not need to take care of them
Right after the roof & gutters are cleaned and cleared, we proceed inspecting the downspouts. We've got specialized tools for the cleaning and clearing up of these. Very often obstructions could be invisible and hidden. We clear away all these blockages for you.
When completed we take photographs of the carried out work and show these with you by email message.
In addition, we send our receipts & invoices by email and you may elect to pay out us by check, cash, bank transfer, or settlement link in secure email, - you may also pay by visa or mastercard on the phone if you prefer
We call each of our clients right after the work has been carried out to make certain that task was done to the high benchmarks expected of us
If you're unhappy with all the work which has been carried out, we're going to be sure to support & correct your issues with no hassle
Simply because our top notch work and possess high standards on cleaning, we will provide you with a 45-days warranty of no obstructions
