Our Typical Operating Processes
Our Bay County centered despatchers have got years of practical experience and they're going to provide expert support & assistance right from the minute you contact us.
We make use of satellite imagery to evaluate your premises & speak about when your gutters were last cleaned as well as what condition they're in right now.
By using this details, we are going to give you a fixed price bill for cleaning your rain gutters and clearing the downpipes, and when probable, additionally cleansing the leaves and rubble out of your rooftop.
You will receive a copy of the offer with all of the documents right at the end of your call and this will confirm exactly what we're going to perform, when we are gonna do it & exactly how much it's going to cost.
Our appointment scheduling team who has got the responsibility to make sure that our jobs are carried out immediately, they're in charge of figuring out the very best routes for our gutter cleaners so that they can be present at the jobs within the most time and distance-efficient path, saving gasoline & time driving allows us to provide you with the best value.
Our team is going to call you 24 hours before the cleaning services commence the job and will provide you with a time space for our technician team appears, although a lot of our jobs are completed when the customer is not house
Quite often our tasks are done whilst the customer is out since we are only working on the outdoors of the property. However if you are remaining in for us we will phone you if for whatever reason if the timing changes.
Immediately after arrival the cleaner is going to introduce himself to you personally and, if you're home and also have the time, walk around the property together with you to let you know the problem areas.
Before starting on the cleaning work, photographs are taken of the key areas that'll be worked on.
The roof is cleaned of dirt, roofing shingle grit and fallen leaves to start with, using an electric blower and a scoop to gather large leaf heaps.
For quality standards, following the full cleaning and clear of the roof, we turn to the rain gutter, cleaning leaves/twigs & dirt from it utilizing specific tools such as trowels and collection tools, we put all of this in bags since we clean up the work area, next, we're going to take those sacks with us this means you aren't required to deal with them
With the gutters all clear we go to the downpipes, checking they are totally free and also clear of obstructions, we bring tools and special equipment to get rid of any kind of obstructions that might be there, we could also discover obstructions that might not be noticeable at first look.
When the work is completed we will take photographs of all the work done and also will share these with you by e-mail. You will then be able to view the before and after.
Additionally by email message, we deliver our bills towards the service charge, for payments process, our company offers you several options, as check, hard cash, bank transfer, or payment url via a secure e-mail, additionally, you might use your phone to pay out by visa or mastercard
We call up all of our customers after the work has been carried out to make sure that the task was carried out to the highest benchmarks expected from us
If you are not pleased for any reason, we are going to happily revisit and fix the matter.
Our service plan delivers frequent scheduled clearing of gutters & downspouts to help keep your property protected. We will visit 2 to 4 times per year based on your rain gutter style and rooftop type and also what sorts of trees are actually around your household.
