Our Standard Working Procedures
Phone us and you will be connected with one of our local St Johns County despatchers that has lots of experience and will also be able to provide skilled guidance.
Then we will look at your house utilizing satellite imagery & speak with you when these had been last cleaned, along with the condition of your rain gutters.
Using this details we could give you a fixed-price charge for gutter and downspout cleaning as well as cleaning any debris or perhaps leaves off the rooftop.
Following the call you will get an email along with complete written documentation. We're going to confirm the price given over the telephone and also the bid, describing the break-down of price, precisely what job is going to be carried out and when we can do the job.
Our appointment scheduling team who has got the obligation to make certain all our tasks are carried out quickly, they happen to be in command of figuring out the very best paths for our gutter cleaners to allow them to show up at the tasks in the most time & distance-efficient route, conserving gas and time driving allows us to give you the greatest value.
They will call you 24 hours just before your job is due to start out and they can provide you an arrival time frame for our professional to attend.
Right after arrival the cleaner will introduce himself to you and, if you're home and have the time, walk around the property together with you to let you know the problem areas.
We're going to take pictures of the key working section before begin with the work.
The project starts on the roof, cleaning up all the remains of leaves, dust and gravel. To do this process, we make use of a blower as main device, amongst the various other equipment we can mention shovels to collect large heaps of fallen leaves
As soon as the rooftop is cleaned, we will take away debris and leaves/twigs from the gutter utilizing collecting tools & trowels. All the debris is nicely packaged up as we work. Absolutely nothing gets tossed on the ground or left behind on the roof.
The next step is checking your downpipes and ensuring there are no clogs or blockages. We make use of specialized equipment and tools to deal with obstructions and we can also discover obstructions which are not always visible on the outside.
Once the job is complete, we will take pictures of it and send them an email to you personally.
You will additionally get invoices & receiptsby e-mail so that you can pay by cash, secure e-mail payment url, check, or bank transfer. If you like, you may also pay over the phone using a charge card.
You will receive a call from us right after work has been finished to be sure you are happy with all the work and that the task was carried out to the very high standards which we promise.
In the event that you aren't happy for whatever reason, we are going to gladly return & remedy the problem.
