Our Procedure
First off, as soon as you do make the first call, you will end up connected with one of our dispatchers positioned in Polk County. Our dispatchers possess several years of practical experience in gutter cleaning service and will give you the very best guidance and services.
We make use of satellite imagery to evaluate your home and speak about when your rain gutters were last cleaned and just what condition they are in currently.
Using this details, we're going to provide you with a set price bill to clean your gutters & clearing the downspouts, and when possible, also cleaning the leaves & clutter from your roof.
You will receive a duplicate of the offer with all the paperwork right at the end of the call and this would confirm precisely what we will undertake, when we're gonna get it done and the amount it's going to cost you.
We have a team specialized on schedules and timeframes, they ensure that our work are done promptly, they are accountable of the paths that the gutter cleaners take, so, their role is find the right route to the needed locations in order to save time and take the most efficient route, by doing this, not simply gasoline cost is actually saved but gives to you effective cost.
You will receive a call 24 hours before the scheduled task to provide you a window of arrival when the professional is going to be there.
Very often our tasks are accomplished whilst the client is out since we are only working on the outside of the house. However if you are staying in for our team we will call you if for any reason if the timing changes.
Right after arrival the cleaner will introduce himself to you and, when you're home and have the time, walk around the property with you to show you trouble spots.
We're going to take photographs of the major of the working spot before we start with the work.
The project starts at the roof, cleaning up all of the remains of leaves, dirt & tiny rocks. For this task, we use a blower as key device, among the list of various other tools we can point out scoops to pick up huge bundles of fallen leaves
For quality benchmarks, after the full cleaning and clear of the roof, we proceed to the gutter, removing leaves & debris from that using tools such as trowels and collecting tools, we put all of this in bags since we clean up the work area, and then, we are going to carry those sacks along with us so you aren't required to take care of them
Right now, with the gutters all cleaned, we turn to examine the condition of the downspouts, to find out if they are clear of blockages and full clear, our team is well-equipped with the proper tools to get rid of obstructions that could be a problem for the water to pass, furthermore, we are able to identify blockages that might not be noticeable or visible at first look
We are going to send you an email with pictures of the locations that have been cleaned out once the work is concluded.
Also by e-mail, we deliver our bills towards the service cost, for payments procedure, our company offers you many different options, as cash, check, bank transfer, or payment link through a secure email, furthermore, you may use your phone to pay out by visa or mastercard
We call all of our customers following the job has been finished to make certain that task was completed towards the high benchmarks expected of us
At Ken's Gutters, we are perfectionists and so are very happy to give each and every customer a 45-day promise.
Our service package offers routine scheduled cleaning up of rain gutters & downspouts to keep your house protected. We will visit 2-4 times per year based upon your rain gutter layout and roof type along with what sorts of trees are near the home.
