Our Standard Operating Processes
First of all, when you contact us, you will be in touch with one of our Pinellas County based despatchers, our gutter cleaning despatchers have many years of practical experience in the business and give professional guidance & services.
We're going to figure out with you the last time your rain gutters were cleaned and cleared and utilizing satellite images we will examine and view your household.
A set price will be provided to you personally for the cleaning of your roof structure if possible & clearance and cleaning up of your rain gutters & downpipes all around the home.
You will get a duplicate of this bid and complete documentation by email immediately after the call, this confirms precisely what we're going to undertake, when we are going to do it, and just how much it'll cost you
Our jobs are completed rapidly as a result of our knowledgeable scheduling staff who'll discover the ideal route for the gutter cleaner to allow them to work the most distance-efficient and time-efficient path. This will save traveling time & gasoline so we can pass along the value savings to the clients.
You will get a call 24 hours prior to the scheduled job to provide you with a window of arrival when the professional is going to be there.
The cleaning specialist will introduce himself to you personally on planned arrival, and if you have time, we will walk across the property together with you and you could point out any troublesome areas.
Before we start off, we take pictures of all main places we will be working in.
We commence with the roof, cleaning it down of debris, leaves and shingle grit, we use a blower to achieve this, as well as make use of shovels to grab large bundles of fallen leaves.
For top quality standards, after the full cleaning & clear of your home's roofing, we proceed to the gutter, removing leaves/twigs & dirt from that using tools like trowels and collecting equipment, we put all of this in baggage as we thoroughly clean the work area, next, we're going to take those sacks along with us which means you aren't required to take care of them
Right now, with all the gutters totally cleaned, we turn to examine the condition of your downspouts, to determine if they're free of blockages & 100 % clear, our team is well-equipped with the proper tools to eliminate obstacles that could be a problem for the rain water to pass, in addition, we are capable of identify obstructions that might not be apparent or visible at first look
Once completed we take pictures of our carried out job & share all those with you by e-mail.
Additionally by email message, we send out our bills towards the service charge, for payments process, we provide you different choices, as cash, check, bank transfer, or payment url through a risk-free e-mail, also, you can use your mobile phone to pay out by visa or mastercard
When all work is completed, we call up our clients and check out their point of view of the job to make certain that the task was carried out as expected and also the best quality our company offers
