Our Typical Working Procedures
Phone us and you'll be in touch with one of our neighborhood Lake County despatchers who has plenty of practical experience and will be capable to provide professional assistance.
We are going to establish together with you the last time your rain gutters were cleaned and cleared and using satellite imagery we can discuss & access your property.
Using this information, we will provide a fixed price invoice to clean your gutters and clearing your downspouts, and if possible, also cleaning the leaves & debris from your roofing.
Following the phone call you will get an email along with full written documentation. We will affirm the price provided over the phone and also the bid, explaining the break-down of charge, what work will be carried out and when we will finish the work.
Our scheduling team will have earlier worked the ideal route for our cleaners, so they can easily arrive at the job quickly and most cost efficient that will allows us to give you the best service and best cost saving on gas as well as time.
You will receive a telephone call 24 hours ahead of the scheduled task to provide you with a window of arrival when the technician will be there.
The cleaning specialist will always introduce himself to you personally upon arrival, and when you've time, we will walk across the property together with you and you may point out any trouble spots.
Before the beginning of the job we will take photographs of the gutters and also roof and of the task going to be done.
We start with the roof structure, clearing it down of leaves, debris & roofing shingle grit, we use a blower to get this done, as well as utilize scoops to pick up big heaps of leaves.
For top notch benchmarks, after the complete cleaning & clear of your home's roof, we turn to the gutter, cleaning leaves/twigs & debris from it using tools such as trowels and collection tools, we put all of this in baggage as we clean up the work area, then, we are going to carry those bags along with us which means you do not have to deal with them
After the roof & rain gutters are cleared and cleaned, we start checking the downpipes. We have got special equipment to employ for the cleaning & clearing up of them. Often blockages can be undiscovered & unseen. We clear all these blockages for you.
Once complete we take photos of our completed job and show these with you through email message.
We also issue our bills through email and you might elect to pay out us by cheque, bank transfer, cash, or settlement link in protected e-mail, - you might also pay off by visa or mastercard on the telephone if that suits you
As soon as all is finished, we call up our customers and always check their thoughts and opinions of the job to ensure that the task was done as expected and also the highest quality we offer
Because our top notch work and have very high standards on cleaning, we could give you a 45 days guarantee of no obstructions
Our service plan gives you routine planned cleaning up of rain gutters & downpipes to keep your residence protected. We will visit 2 to 4 times per year according to your gutter layout and roof type as well as what kinds of trees are surrounding the home.
