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Our Standard Operating Processes

1. Firstly, the minute you make the first call, you will end up connected with one of our dispatchers located within Lee County. Our dispatchers have got many years of practical experience in gutter cleaning and will provide you with the very best help and assistance.
2. We're going to assess your residence using satellite images and having a brief talk together with you relating to the condition of the rain gutters and when these were previously cleaned.
3. Using this details, we are going to provide a fixed price bill for cleaning your gutters and clearing the downspouts, and if probable, additionally cleaning the leaves and clutter from the roof.
4. Following the call you will receive an email with full written documents. We will affirm the price provided over the telephone and also the bid, outlining the break-down of cost, precisely what job is going to be carried out and when we can carry out the task.
5. All our tasks are completed promptly because of our knowledgeable scheduling team that will find out the ideal route for our gutter cleaner to enable them to work probably the most distance-efficient and time-efficient path. This saves driving time and gasoline so that we can pass along the cost savings to our clients.
6. You will receive a telephone call 24 hours ahead of the scheduled job to provide you a window of arriving time when the professional will be there.
7. Upon arrival the cleaner is going to introduce himself to you and, if you are home and have the time, walk across the property or home with you to tell you trouble spots.
8. Before the start of the work we will take photographs of your rain gutters and also roof structure and of the task about to be undertaken.
9. The roofing is cleaned of debris, shingle grit and fallen leaves to start with, employing an electrical blower as well as a scoop to gather big leaf heaps.
10. With the roof structure clean and clear, we move to the rain gutter, removing fallen leaves and debris with trowels & scooping tools, we bag up all this debris when we clean up it, we don't let it sit on the rooftop or put it to the ground beneath - we get the job done to the highest standards of cleanliness
11. Our next stage is checking out your downspouts and ensuring there are no clogs or obstructions. We use specialized tools and equipment to deal with blockages and then we can also find obstructions which are not necessarily obvious initially.
12. We're going to send an e-mail with photos of all the spaces that have been cleaned as soon as the job is finished.
13. You will also get by email, a bill and receipt of the work performed. There are plenty of approaches to pay off. You could pay by card on the telephone if you wish or you could choose the payment link in the e-mail, by bank transfer, by cheque or by cash.
14. We call each of our customers following the job has been carried out to ensure that the job was undertaken to the very high benchmarks anticipated from us

Should our job not meet and surpass your expectations, we are going to show up at your house in Winkler to treat the issue with no fuss.

Our service package gives you frequent scheduled cleaning of rain gutters and downspouts to keep your home protected. We're going to visit 2, 3 or 4 times a year based upon your rain gutter style & roof type as well as what kinds of trees are actually surrounding your property.