The Way We Work
First of all, once you call us, you will be connected with one of our Indian River County based despatchers, our gutter cleaning despatchers have got many years of experience in the business and provide professional guidance and assistance.
We will examine your home using satellite imagery and having a quick discussion together with you on the condition of the rain gutters and when these were previously cleaned.
By using this data, we are going to provide you with a fixed price invoice to clean your rain gutters and clearing your downpipes, and when probable, additionally cleaning the leaves & clutter out of your roof structure.
Following the call you will receive an email along with complete written documentation. We're going to affirm the cost provided over the telephone and the bid, describing the break-down of charge, what work will be undertaken and when we can perform the job.
Our appointment scheduling team will likely have earlier worked the ideal route for them, so that they can reach the job promptly and most cost efficient that will allows us to provide the perfect service and very best cost saving on gasoline as well as time.
Our gutter cleaning tech will call you 24 hours before your work start day and will inform you their arriving time.
Very often our tasks are carried out while the customer is out as we are simply just working on the outdoors of the home. However if you are staying in for us we will call you if for any reason in the event the timing varies.
The cleaning specialist will always introduce himself to you on arrival, and if you have got time, we will walk around the property with you and you may point out any problem areas.
Before commencing on the cleaning, photos are taken of the major areas that'll be worked on.
We will first make use of the leaf blower to clean up dirt and leaves right from your roof so all this removed just before cleaning the rain gutters. All fallen leaves are going to be picked up using our shovels & packaged up.
With the roof clean and clear, we proceed to the rain gutter, getting rid of fallen leaves and debris with trowels & scooping tools, we bag up all this dirt as we clean up it, we don't let it stay on your roofing or put it to the floor below - we get the job done to the very best benchmarks of cleaning
With the gutters all clear we proceed to the downspouts, checking that they are free and also clear of blockages, we bring tools & special equipment to remove any obstructions that might be there, we could also identify obstructions that may not be noticeable at initial look.
Once complete we take photographs of our finished work and share all those with you through e-mail.
You will also get by e-mail, a bill & invoice for the work carried out. There are plenty of approaches to pay. You can pay by card over the phone if you wish or you can choose the payment url in the email message, by bank transfer, by cheque or by hard cash.
You will receive a phone call from our company as soon as the job has been concluded to be sure you are satisfied with all the work and that the task was completed to the highest standards which we guarantee.
If you aren't satisfied for whatever reason, we will happily come back & remedy the problem.
Our service package gives you regular scheduled cleaning of rain gutters and downpipes to maintain your residence protected. We're going to visit 2, 3 or 4 times per year based upon your rain gutter style & rooftop type as well as what sorts of trees are surrounding your house.
