Our Typical Operating Processes
To begin with, the moment you do make your very first call, you will end up connected to one of our dispatchers positioned in Hillsborough County. Our dispatchers have got many years of practical experience in gutter cleaning service and can provide you with the very best help & assistance.
We then will check at your house utilizing satellite imagery and discuss with you when they had been last cleaned out, and also the condition of the gutters.
A set price will be given to you for the cleaning of your roofing when possible & clearance & cleaning of your rain gutters and downpipes all-around the house.
You will get a duplicate of the offer with all of the documentation towards the end of your call and this will validate precisely what we're going to do, when we're going to get it done & how much it's going to cost.
Our scheduling team who has got the duty to make sure all our tasks are completed punctually, they're in charge of working out the best routes for our gutter cleaners in order to attend the tasks within the most time & distance efficient route, conserving gasoline and time driving allows us to give you the greatest value.
You will receive a phone call 24 hours prior to the scheduled task to provide you with a window of arrival when the professional is going to be there.
The cleaning service professional will always, without exception, introduce himself to you, so if you're available, they will request to you personally be taken around the property and talk about any issue he could possibly identify.
We are going to take photographs of the major of the working section prior to we start with the work.
We will initially make use of the foliage blower to clean off dust and fallen leaves right from the roofing so all of this cleared before cleaning the rain gutters. All leaves will be picked up using our scoops and bagged up.
For top notch standards, after the full cleaning and clear of your homes roof, we turn to the rain gutter, cleaning fallen leaves and debris from it using tools like trowels and collecting tools, we place all of this in baggage as we clean up the work area, after that, we are going to take those sacks with us this means you aren't required to take care of them
The next step is examining your downpipes & making sure there are no clogs or obstructions. We employ specialized tools and equipment to deal with blockages and then we can also discover obstructions that aren't always noticeable initially.
When complete we take photographs of the completed work & show these with you by email.
Additionally, you will receive by e-mail, a bill & invoice for the work completed. There are lots of approaches to pay off. You could pay by card on the phone if you wish or you can click on the payment url in the email message, by bank transfer, by check or by cash.
We always contact our consumers following conclusion of the work to make certain they're content with the highest standards we aim to provide.
Should our job not fulfill & exceed your anticipations, we are going to attend your house in Wilma Little to remedy the problem with no hassle.
At Ken's Gutters, we're perfectionists and so are very happy to offer each customer a 45-days guarantee.
