Our Standard Working Procedures
Phone us and you'll be in touch with one of our own neighborhood Hillsborough County despatchers that has plenty of experience and will be capable to provide professional guidance.
We're going to figure out with you the last time your rain gutters were cleaned and utilizing satellite images we will examine and access your property.
A set price will then be given to you personally for the cleaning of the roofing whenever possible & clearance and cleaning of the rain gutters and downpipes all around your property.
Following your call you will receive an email with full written documents. We're going to confirm the cost given over the telephone and also the bid, explaining the break-down of price, precisely what work is going to be performed and when we can do the job.
Our scheduling team who has the responsibility to make certain all of our jobs are completed punctually, they are in charge of working out the very best paths for our gutter cleaners in order to show up at the jobs within the most time & distance efficient route, conserving gas & time driving allows us to provide you with the best value.
Our team will contact you 24 hours prior to the cleaning services start off the work and can provide you with an time space for our professional team appears, although many of our tasks are carried out when the client isn't in the home
Very often our tasks are accomplished while the client is out as we are just working on the outside of your home. But if you are staying in for our team we are going to phone you if for any reason if the timing varies.
The cleaning professional will always, without exception, introduce himself to you, and if you are readily available, they are going to request to you be guided across the property & express any issue that he could spot.
Before beginning on the cleaning work, pictures are taken of the main areas that are going to be worked on.
We will then first utilize the leaf blower to clean up dust & fallen leaves from your roof so this all cleaned prior to cleansing the gutters. All fallen leaves are going to be collected with the scoops & packaged up.
With all the roof structure thoroughly clean and clear, we go to the rain gutter, taking away fallen leaves & dirt with trowels & scooping devices, we bag up all this rubble once we clear away it, we don't let it stay on the roof or drop it to the floor beneath - we do the job to the top standards of cleanliness
With the gutters all clear we go to the downpipes, examining they are totally free and clear of blockages, we have specific tools and equipment to get rid of any obstructions that may be there, we could also identify blockages that may not be noticeable at first look.
Once complete we take photographs of the finished job and show all those with you by email message.
Also by e-mail, we send out our bills towards the service cost, for payments method, we offer you different choices, as cheque, cash, bank transfer, or payment url via a secure email, additionally, you may use your cell phone to pay out by credit card
As soon as all is finished, we contact our customers and check out their point of view of the job to make certain that the task was carried out as you expected and also the top quality we provide you with
Should our job not really fulfill & exceed your anticipations, we are going to attend your property in Willowbrae Village to remedy the issue with no fuss.
