Our Standard Working Procedures
First of all, when you call us, you will be in touch with one of our Hillsborough County centered despatchers, our gutter cleaning despatchers have several years of practical experience in the industry and give professional help & assistance.
We then will check at your home utilizing satellite imagery & discuss with you when they had been last cleaned, and the condition of the rain gutters.
With this information we are able to provide a fixed-price charge for rain gutter and downspout cleaning and also cleaning any clutter or leaves and twigs from the roof.
Following the phone call you will get an e-mail along with full written documentation. We will confirm the cost given over the phone and also the bid, outlining the break-down of price, exactly what job is going to be undertaken and when we can perform the job.
We have a staff specialized on work schedules & timelines, they make sure that our work are done immediately, they are responsible of the routes the gutter cleaners take on, so, their job is find the best route to the needed places to save time and use the most efficient route, by doing this, not only fuel cost is saved but provides to you personally effective cost.
Our gutter cleaning specialist will contact you 24 hours prior to your job commence day and will tell you their arrival time.
Quite often our tasks are carried out whilst the customer has gone out as we are just working on the outside of the property. However if you are staying in for us we're going to contact you if for whatever reason in the event the timing changes.
If you're home when the rain gutter cleaner arrives, he's going to introduces himself and request you to walk all around the property with him pointing out any key troublesome areas to handle.
We're going to take pictures of the major of the working spot before we commence with the work.
We will initially utilize the leaf blower to clean up debris & fallen leaves from your roofing so all this cleaned prior to cleansing the rain gutters. All fallen leaves will be collected with our shovels and bagged up.
For superior quality benchmarks, following the complete cleaning & clear of your roof, we turn to the gutter, clearing fallen leaves and debris from it utilizing specific tools such as trowels and collection equipment, we put all of this in baggage since we clean up the work area, next, we're going to take those sacks with us which means you aren't required to take care of them
The next step is checking your downspouts & making sure there are no clogs or obstructions. We make use of specialized tools and equipment to deal with blockages and we can also discover blockages which aren't necessarily noticeable at first glance.
After the work is all done we take photos of the job done and will present these with you by e-mail. You will subsequently be able to view the pre and post work.
You will also get bills and invoicesby e-mail so that you can pay by cash, secure e-mail payment url, check, or bank transfer. If you prefer, you can even pay over the telephone using a charge card.
We call all of our customers after the job has been finished to make sure that the job was done towards the highest benchmarks expected from us
Should our work not really meet & exceed your expectations, we are going to attend your house in Willow Walk Condo to treat the issue without any kind of fuss.
