Our Typical Operating Procedures
To begin with, whenever you call us, you will be in touch with one of our very own Hillsborough County based despatchers, our gutter cleaning despatchers have got several years of working experience in the industry and offer expert guidance & services.
We are going to figure out with you the last time your rain gutters were cleaned and cleared and making use of satellite imagery we will discuss & access your household.
By using this information, we will give you a set price invoice for cleaning your rain gutters & clearing the downpipes, and when probable, also cleansing the leaves and clutter out of your roofing.
Following your phone call you will receive an e-mail along with complete written documents. We're going to affirm the cost provided over the telephone and the bid, explaining the break-down of charge, what job is going to be undertaken and when we can carry out the task.
Our scheduling team will likely have earlier worked the ideal route for them, so they can reach the work immediately and most cost efficient which will allows us to give you the very best services and very best cost saving on fuel & time.
The team will phone you 24 hours prior to the cleaning service begin the work and will provide you with a time space for the technician team appears, although a lot of our tasks are performed when the customer isn't in the home
If this should change, you will be informed beforehand so you don't need to wait around for. Many of our tasks are done without the customer being house too.
If you're home once the gutter cleaning specialist arrives, he will introduces himself and also request you to walk around the property with him mentioning any kind of major troublesome areas to address.
Before commencing on the cleaning work, pictures are taken of your major areas that'll be worked on.
The roof is cleaned out of debris, shingle grit and leaves to start with, utilizing an electrical blower plus a scoop to collect big leaf heaps.
As soon as the roofing is cleaned out, we are going to eliminate debris and leaves/twigs from your gutter utilizing collecting tools & trowels. All of the debris is properly packaged up while we do the job. Absolutely nothing gets tossed on the ground or left behind on the roofing.
Our next step is checking out your downpipes and making certain there aren't any clogs or blockages. We make use of special equipment to address obstructions and we can also locate blockages which are not always noticeable on the outside.
When done we take photographs of our finished work & share these with you through email message.
You will also receive by email, a bill and invoice for the work carried out. There are several ways to pay. You may pay by card over the telephone if you'd like or you may click the payment link inside the email, by bank transfer, by cheque or by hard cash.
You will get a phone call from our company right after job was finished to be sure you are content with all the work and also that the task was finished to the high standards that we promise.
Mainly because our quality work and have high standards on cleaning, we are able to provide you with a 45 days assurance of no obstructions
