How We Work
To begin with, once you contact us, you'll be connected with one of our very own Lake County centered despatchers, our gutter cleaning despatchers have got many years of practical experience in the business and offer expert help and assistance.
We are going to assess your household using satellite images and having a brief conversation with you about the condition of the rain gutters and details on when they were previously cleaned out.
A fixed price will be given to you personally for the cleaning of the roofing if possible and clearance & cleaning up of the gutters and downpipes all around your property.
You will get a copy of the bid with all of the paperwork towards the end of the call and this will confirm exactly what we're going to do, when we're gonna get it done and exactly how much it is going to cost you.
Our jobs are completed promptly because of our knowledgeable scheduling team that will find out the very best route for our gutter cleaner to enable them to work the most time-efficient and distance-efficient path. This will save traveling time and gasoline so we can pass along the cost savings to the customers.
They are going to contact you 24 hours before your work is due to start out and they will give you an arrival window for our professional to visit.
The cleaning service professional will always, with no exception, introduce himself to you personally, so if you're readily available, they're going to ask to you be guided across the residence & talk about any problem that he may identify.
Before commencing on the cleaning, photos are taken of your important areas that'll be worked on.
The task begins on the roof, cleaning all the remains of fallen leaves, dirt & gravel. For this particular task, we use a blower as main tool, among the list of other tools we could point out scoops to pick up huge heaps of leaves
When the roof structure clean & clear, we move to the rain gutter, getting rid of leaves and dirt with trowels & scooping tools, we bag up all this dirt as we clear away it, we don't leave it on the roofing or put it to the floor underneath - we get the job done to the top standards of cleaning
Right now, with all the rain gutters totally cleaned out, we proceed to check the condition of your downpipes, to determine if they are free from obstructions & full clear, our staff is full equipped with the right tools to remove obstructions that are often a problem for the rain water to flow, furthermore, we are capable to detect blockages that won't be obvious or visible at first look
When the job is completed we will take pictures of all of the job done and also will share all these with you through email message. You will then be able to see the before and after work.
Additionally by e-mail, we send our invoices for the service charge, for payments method, we provide you different choices, as cheque, cash, bank transfer, or payment link through a risk-free e-mail, furthermore, you may use your cell phone to pay by credit card
You will get a call from us right after work was finished to make sure you are satisfied with all the work and also that the job was done towards the highest standards which we promise.
At Ken's Gutters, we're perfectionists and so are very happy to provide each client a 45-days warranty.
