The Way We Work
To begin with, the moment you make your first call, you'll be connected to one of our very own dispatchers situated in Lake County. Our dispatchers possess years of experience in gutter cleaning service and can provide you with the best guidance and services.
We will measure your residence utilizing satellite images and having a quick talk with you about the condition of your gutters and information on when they were previously cleaned out.
A fixed price will then be provided to you for the cleaning up of the roof if possible and clearance & cleaning up of your rain gutters and downpipes around your house.
You will get a copy of the bid & complete documentation by email right after the phone call, this confirms just what we will complete, when we will do it, and exactly how much it will cost you
Our scheduling team will have earlier worked the ideal route for them, so that they can easily arrive at the work promptly and most cost effective that will allows us to give you the best services and best value saving on fuel & time.
You will get a phone call 24 hours prior to the scheduled job to give you a window of arriving time when the technician is going to be there.
Immediately after arrival the cleaner will introduce himself to you and, if you are home and also have the time, walk across the property or home with you to show you trouble spots.
Just before we start, we take photos of all main areas we will be doing work in.
The job starts on the roof structure, cleaning up all of the remains of fallen leaves, debris & stones. For this particular task, we utilize a blower as primary device, amongst the other tools we can mention scoops to collect large heaps of fallen leaves
After the roof structure is cleaned out, we will take out dirt and fallen leaves from your gutter using scooping tools & trowels. All of the debris is neatly bagged up as we do the job. Absolutely nothing gets thrown on to the floor or left on the roofing.
Following the roof & gutters are cleaned and cleared, we start inspecting the downspouts. We have got special equipment to use for the cleaning & clearing of all of these. Very often obstructions can be undiscovered and unseen. We clean up all these obstructions for you personally.
After the job is finished we take pictures of the work done and also will share these with you by email. You will subsequently be able to see the pre and post.
Also by email, we send out our invoices towards the service cost, for payments method, we provide you different choices, as cheque, cash, bank transfer, or payment link through a risk-free email, furthermore, you can use your phone to pay by credit card
We get in touch with each of our customers after the work has been finished to make certain that job was successfully done towards the very high benchmarks anticipated from us
At Ken's Gutters, we are perfectionists and so are pleased to offer each client a 45 day guarantee.
