Our Procedure
Call us and you will be in touch with one of our local Polk County despatchers who has got plenty of practical experience and will also be capable to offer skilled assistance.
We will take a look at your household utilizing satellite images and having a quick conversation together with you relating to the condition of the gutters and details on when these were last cleaned.
Using this data we are going to provide a price personalized for your requirements to clean up your gutters and downspouts and if possible we are going to clear the leaves & clutter from your roof structure.
You will receive a duplicate of this bid & full documentation by email right after the phone call, this shows just what we are going to complete, when we will do it, and exactly how much it'll cost you
Our scheduling team will likely have earlier worked the ideal route for them, so they can easily reach the job immediately and most cost efficient that will allows us to provide the perfect service and very best value saving on gasoline and time.
They will call you 24 hours before your work is due to start and they'll give you an arrival time frame for our technician to visit.
If this should change, you will be well informed ahead of time so you don't have to wait. A lot of our work is carried out without the customer being residence too.
The cleaning specialist will always introduce himself to you on arrival, and when you've time, we will walk across the property with you and you could discuss any trouble areas.
Just before we start, we just take photos of all of the main regions we will be working in.
We will then first make use of the foliage blower to clean dirt & fallen leaves right from the roof so all of this cleared prior to cleaning the gutters. All fallen leaves will be picked up with the scoops & bagged up.
All our gutter cleaning specialists do the job with very high benchmarks of cleanliness during the work. They will next start clearing the gutters using scooping tools and bag up as they clean up, which means no mess is left behind on to the ground to clean up later or have blow aside.
After the roofing & gutters are cleaned and cleared, we begin inspecting the downspouts. We've specific tools for the cleaning and clearing of these. Quite often obstructions could be undiscovered & hidden. We clear these obstructions for you personally.
Once the work is completed we take photographs of all of the job done and will present all these with you through e-mail. You will then be able to observe the pre and post.
Additionally, you will receive bills and invoicesby email so that you can pay out by cash, secure email payment link, bank transfer, or check. If you like, you may also pay over the phone with a card.
You will receive a call from our company as soon as the job was concluded to be sure you are content with the work and also that the task was done to the high standards that we promise.
At Ken's Gutters, we are perfectionists and so are happy to give every customer a 45-day guarantee.
If you aren't delighted for any reason, we will happily revisit & remedy the matter.
