Just How Our Process Works
Phone us and you will be in touch with one of our neighborhood Alachua County despatchers that has plenty of practical experience and will be in a position to provide professional assistance.
We use satellite imagery to examine your property and explore when your rain gutters were last cleaned out and what condition they're in at present.
A set price will then be presented to you personally for the cleaning up of your roof structure when possible & clearance & cleaning up of the rain gutters and downpipes all around your house.
Following the phone call you will get an e-mail along with full written documents. We're going to confirm the price given over the telephone and also the bid, describing the break-down of charge, exactly what work is going to be performed and when we will get the job done.
Our scheduling team who has the responsibility to make sure that our jobs are completed promptly, they're in charge of working out the best routes for our gutter cleaners to enable them to be present at the jobs within the most time & distance efficient route, conserving gasoline and time driving allows us to give you the greatest value.
The team is going to contact you 24 hours before the cleaning services begin the work and will provide you with an time gap for the technician team appears, although a lot of our tasks are completed when the customer is not house
The cleaning service professional will always, without exception, introduce himself to you, and if you are readily available, they're going to ask to you be taken across the property & talk about any issue he could spot.
Before commencing on the cleaning work, photos are taken of the important areas that'll be worked on.
The work starts at the roofing, cleaning all of the remains of leaves, debris and stones. To do this process, we utilize a blower as key tool, among the list of various other equipment we could point out shovels to collect huge bundles of fallen leaves
For top quality benchmarks, right after the full cleaning & clear of your roof, we turn to the rain gutter, clearing fallen leaves & dirt from it using specific tools such as trowels and collecting equipment, we place all of this in bags since we thoroughly clean the work area, then, we will carry those sacks along with us this means you aren't required to deal with them
With all the gutters totally clear we go to the downspouts, examining that they're free and clear of obstructions, we bring tools and special equipment to clean any blockages that might be there, we can also identify blockages that may not be obvious at first look.
We are going to send you an e-mail with photos of all of the spots that have been cleaned out once the job is done.
You will also receive by e-mail, an invoice and receipt of the work carried out. There are lots of approaches to pay off. You may pay by credit card over the phone if you'd like or you could click on the payment link in the email, by bank transfer, by cheque or by cash.
When all work is done, we get in touch with our clients and always check their thoughts and opinions of the work to make sure that the task was completed as expected and also the highest quality we offer
At Ken's Gutters, we are perfectionists and so are happy to offer each and every customer a 45-day warranty.
If you are not satisfied for whatever reason, we will gladly return and fix the matter.
