Our Course of Action
First off, as soon as you do make your very first call, you'll be connected with one of our very own dispatchers situated in Polk County. Our dispatchers have years of experience in gutter cleaning service and will provide you with the very best guidance & assistance.
We then will check at your home utilizing satellite imagery & check with you when they had been previously cleaned, and also the condition of the gutters.
A fixed price will then be presented to you personally for the cleaning of the roofing if possible and clearance and cleaning of your gutters and downpipes around your property.
You will get a copy of the bid and full documentation by e-mail immediately after the call, this shows exactly what we are going to do, when we are going to do it, and how much it will cost you
Our appointment scheduling team will likely have previously worked the very best route for our cleaners, so they can reach the work immediately and most cost efficient which will permits us to provide the perfect service and very best value saving on gasoline as well as time.
You will receive a phone call 24 hours prior to the scheduled job to provide you a window of arrival when the tech is going to be there.
Be assured that if for any kind of reason this changes, you're going to be notified ahead of time, helping you save the wait, nevertheless, the most of our jobs are carried out when the client isn't at home.
The cleaning professional will always, without exception, introduce himself to you, so if you're available, they're going to ask to you personally be guided around the property or home and describe any issue that he could spot.
Before commencing on the cleaning work, photographs are taken of your key areas that'll be worked on.
We start out with the roof structure, clearing it down of leaves, debris & roofing shingle grit, we utilize a blower to achieve this, and also use shovels to grab big heaps of leaves.
With all the roof thoroughly clean & clear, we proceed to the rain gutter, taking away fallen leaves and debris with trowels & scooping devices, we bag up all of this debris once we clear away it, we don't let it sit on the roofing or put it to the floor underneath - we work to the very best benchmarks of cleaning
With all the gutters all clear we move to the downspouts, examining that they're free and also clear of obstructions, we have tools and special equipment to clear any kind of blockages that could be there, we will also discover blockages that may not be noticeable at initial look.
After the job is done, we take images of it and then send them an email to you.
Additionally, you will receive by email, an invoice and receipt of the work done. There are several ways to pay off. You can pay by card on the phone if you wish or you can click the payment link in the email, by bank transfer, by cheque or by hard cash.
You will get a phone call from our company right after work was completed to make certain you are satisfied with the work and that the task was carried out towards the highest standards which we promise.
If you aren't satisfied for whatever reason, we will gladly come back & remedy the issue.
Our service plan delivers regular scheduled clearing of gutters and downpipes to maintain the residence protected. We are going to visit 2-4 times per year based on your rain gutter style and roof type and also what types of trees are around your home.
