How Our Process Works
First off, as soon as you make the first call, you will end up connected to one of our dispatchers located in Orange County. Our dispatchers have got several years of working experience in gutter cleaning and will give you the very best help & assistance.
We will figure out with you the previous time your gutters were cleaned and cleared and making use of satellite images we will examine and view your household.
With this particular information we could give you a fixed-price cost for gutter & downpipe cleaning as well as cleaning any clutter or perhaps leaves and twigs from the roof structure.
Following the call you will receive an email along with full written paperwork. We will confirm the price given over the telephone and also the bid, detailing the break-down of cost, precisely what job is going to be undertaken and when we can do the job.
Our appointment scheduling team who has the responsibility to ensure all our tasks are done punctually, they happen to be in command of figuring out the right paths for our gutter cleaners to allow them to be present at the tasks in the most time and distance-efficient path, conserving fuel and time driving allows us to provide you with the best value.
They're going to call you 24 hours just before your work is due to start and they will give you an arrival window for our tech to visit.
Quite often our jobs are performed whilst the client is out since we are only working on the outdoors of the property. However if you are staying in for our team we're going to contact you if for any reason if the timing changes.
The cleaning specialist will always introduce himself to you personally on planned arrival, and when you have time, we are going to walk around the property with you and you may mention any troublesome areas.
Before commencing on the cleaning work, pictures are taken of your main areas that will be worked on.
The task begins on the roofing, clearing all the remains of fallen leaves, dirt and tiny rocks. For this task, we utilize a blower as key device, amongst the various other equipment we can mention shovels to collect large bundles of leaves
Once the roof is cleaned, we are going to take away dirt and fallen leaves from your gutter utilizing scooping tools & trowels. All of the clutter is nicely packaged up while we do the job. Absolutely nothing gets tossed on the floor or left on the rooftop.
With the gutters all clear we proceed to the downpipes, checking they are totally free and also clear of obstructions, we carry specific tools and equipment to clean any kind of blockages that could be there, we could also detect blockages that might not be visible at initial look.
When the job is finished we will take photos of all of the work done and also will present all these with you through email. You will subsequently be able to observe the before and after work.
You will additionally receive invoices and billsby email so you can pay off by hard cash, safe email payment link, bank transfer, or check. If you prefer, you could also pay over the phone with a card.
You will receive a call from our company right after the work was completed to make certain you are content with the work and that the task was completed towards the very high standards that we guarantee.
We are going to revisit to your property, with no fuss, and remedy any issues when we haven't surpassed your expected results ..
Our service package provides frequent planned clearing of gutters & downpipes to maintain your household protected. We will visit 2 to 4 times per year based on your rain gutter style and roof type along with what sorts of trees are near your home.
