Our Procedure
First of all, when you contact us, you'll be connected with one of our Polk County centered despatchers, our rain gutter cleaning despatchers have got years of working experience in the industry and give professional guidance & assistance.
We will measure your residence utilizing satellite images and having a short conversation with you on the condition of the rain gutters and when these were previously cleaned out.
By using this information we're going to give you a price personalized for your requirements to clean out your gutters & downspouts and if achievable we are going to clean the leaves & rubble out of your rooftop.
You receive your own personal copy of the price quote by e-mail to confirm precisely what we plan to do, when we could do it and exactly how much it is going to cost you.
All our tasks are performed rapidly as a result of our knowledgeable appointment scheduling staff who will determine the very best route for our gutter cleaner to allow them to work probably the most time-efficient and distance-efficient path. This saves driving time and gas so we could pass on the cost savings to the customers.
They're going to call you 24 hours before your work is due to start and they can give you an arrival time frame for our tech to visit.
Be confident that if for any reason this changes, you're going to be alerted in advance, helping you save the wait around, however, the majority of our jobs are performed when the client isn't in the home.
The cleaning specialist will always introduce himself to you personally on planned arrival, and if you've got time, we will walk across the property together with you and you may indicate any troublesome areas.
Prior to the beginning of the project we take photos of the rain gutters as well as roof structure and of the work going to be handled.
We will initially make use of the foliage blower to clean dirt and fallen leaves from the roof so this all cleaned prior to cleaning the gutters. All fallen leaves will be collected with the shovels and bagged up.
All our gutter cleaners do the job with highest benchmarks of cleanliness all through the work. They will next begin clearing the gutters using scooping tools & bag up as they clear out, this means no clutter is left behind on to the ground to remove later and have blow away.
The next step is checking out your downspouts and making sure there aren't any clogs or obstructions. We employ specialized equipment and tools to deal with obstructions and then we could also find obstructions which aren't always obvious initially.
As soon as the work is completed we take pictures of all the work done and will share these with you through email message. You will then be able to observe the pre and post work.
Additionally by e-mail, we send our bills for the service charge, for payments method, we provide you different choices, as hard cash, cheque, bank transfer, or payment url via a secure email, additionally, you could use your cell phone to pay out by visa or mastercard
Once all is finished, we call our clients and always check their point of view of the work in order to ensure that the job was done as you expected and with the top quality we offer
If you aren't happy for whatever reason, we are going to gladly come back and fix the issue.
Our service plan offers you regular scheduled clearing of gutters and downspouts to maintain the home protected. We're going to visit 2, 3 or 4 times each year according to your rain gutter style & roof structure type along with what kinds of trees are bordering your residence.
