Our Typical Operating Procedures
Firstly, whenever you contact us, you will be in touch with one of our very own Hillsborough County based despatchers, our rain gutter cleaning despatchers have got many years of working experience in the industry and provide professional guidance & services.
Then we will check at your home utilizing satellite imagery and speak with you when they had been previously cleaned out, and the condition of the gutters.
A set price will be provided to you for the cleaning of your roofing if possible and clearance and cleaning of the rain gutters & downpipes all-around your property.
Following your call you will receive an e-mail along with complete written paperwork. We will confirm the cost given over the telephone along with the bid, describing the break-down of charge, what job will be carried out and when we are going to carry out the task.
Our scheduling team will have previously worked the ideal route for our cleaners, so that they can easily reach the job punctually and most cost effective which will allows us to provide you with the very best service & very best value saving on gas & time.
You will get a telephone call 24 hours prior to the scheduled task to give you a window of arriving time when the professional is going to be there.
If this should change, you will be informed ahead of time so that you don't need to wait. Many of our work is completed without the need of the customer staying at residence too.
Immediately after arrival the cleaner is going to introduce himself to you &, if you're home and also have the time, walk across the property or home with you to tell you problem areas.
Before we start off, we take pictures of all of the key regions we are going to be doing work in.
We will initially utilize the foliage blower to clean off debris & fallen leaves right from your roof so all this cleared prior to cleaning the gutters. All fallen leaves are going to be picked up with our shovels and parcelled up.
For high-quality standards, right after the full cleaning & clear of your home's roof, we turn to the gutter, cleaning leaves & dirt from that utilizing tools like trowels and collecting tools, we place all of this in baggage since we clean the workspace, after that, we will take those bags with us so you don't really need to take care of them
Our next action is examining your downspouts and ensuring there are no clogs or blockages. We use special equipment to deal with blockages and then we can also find obstructions that aren't necessarily noticeable on the outside.
Once complete we take photos of our carried out work and show these with you through email message.
Furthermore, we issue our invoices by email and you could opt to pay us by cheque, hard cash, bank transfer, or payment link in protected email, - you may also pay off by visa or mastercard on the phone if you prefer
We contact our customers right after the job has been completed to ensure that the work was completed to the high benchmarks anticipated of us
Because we are perfectionists and perform our cleaning work to exacting standards, we are more comfortable giving a 45-day no clog assurance.
We are going to come back to your residence, with no fuss, and fix any problems if we haven't surpassed your anticipations.
