Our Standard Operating Processes
First of all, the minute you do make your very first call, you will end up connected to one of our very own dispatchers positioned in Miami-Dade County. Our dispatchers have several years of practical experience in gutter cleaning and will give you the best guidance and assistance.
We utilize satellite imagery to examine your premises & explore when your gutters were last cleaned as well as what condition they are in currently.
With this particular information we are able to provide a fixed-price cost for gutter and downpipe cleaning and also cleaning up any dirt or perhaps leaves and twigs from the roof structure.
You will get your own personal copy of the quote by e-mail to validate precisely what we intend to do, exactly when we can perform it and the amount it will cost you.
We have a team specialized on work schedules & timelines, they will make certain that our work are done promptly, they are responsible of the routes the gutter cleaners take, so, their role is locate the best route to the needed locations to avoid wasting time & take the most efficient route, in this way, not only gasoline cost is saved but gives to you personally efficient cost.
They will call you 24 hours before your job is due to start out and they will give you an arrival time frame for our professional to attend.
If you're home when the gutter cleaner arrives, he's going to introduces himself as well as ask you to walk around the property with him mentioning any kind of critical troublesome areas to take care of.
Right before we start, we just take photos of all the major areas we will be doing work in.
The work commences on the roof structure, cleaning up all the remains of fallen leaves, dust & gravel. For this task, we make use of a blower as primary device, amongst the various other equipment we could point out shovels to pick up large heaps of fallen leaves
All of our gutter cleaners work with highest standards of cleanliness throughout the job. They are going to next commence cleaning the rain gutters using scooping tools and bag up as they clear out, which means zero clutter is left on the ground to clear up later or have blow aside.
With the gutters totally clear we proceed to the downpipes, checking they are free and clear of blockages, we carry specific equipment and tools to get rid of any obstructions that may be there, we can also detect blockages that may well not be visible at first look.
When the work is complete, we take pictures of it & send them an email to you personally.
Also by email, we send our invoices towards the service cost, for payments process, our company offers you many different options, as check, hard cash, bank transfer, or payment link through a secure e-mail, also, you might use your cell phone to pay out by visa or mastercard
We always call up our customers after completion of the task to make sure they're happy with the high benchmarks we attempt to provide.
Should our work not really meet up with & surpass your expectations, we are going to attend your house in West Coconut Grove to treat the problem with no hassle.
Because our superior quality work and also have highest standards on cleaning, we could provide you with a 45 days assurance of no obstructions
