Our Standard Working Processes
Our Hillsborough County based despatchers have many years of practical experience and they can provide expert guidance & assistance right from the minute you contact us.
We are going to determine together with you the last time your gutters were cleaned and utilizing satellite imagery we are able to look at and access your home.
Using this information, we are going to give you a set price invoice for cleaning your rain gutters and clearing the downspouts, and when probable, also cleansing the leaves and debris out of your roof structure.
You receive your own personal copy of this price quote by email to validate precisely what we plan to do, exactly when we can do it and the amount it is going to cost you.
We've got a staff specialized on work schedules & timeframes, they will ensure that our work are performed promptly, they are accountable of the routes the gutter cleaners take on, so, their role is locate the right route to the needed locations to avoid wasting time & use the most efficient route, with this, not simply fuel cost is actually saved but gives to you personally efficient cost.
You will get a call 24 hours prior to the scheduled task to provide you with a window of arrival when the tech is going to be there.
Be assured that when for any kind of reason this changes, you will be informed beforehand, helping you save the wait, nonetheless, the most of our jobs are performed when the client isn't in the home.
The cleaning specialist will always introduce himself to you personally on arrival, and when you have time, we're going to walk around the property along with you and you could mention any trouble areas.
Before beginning on the cleaning work, photographs are taken of the major areas that are going to be worked on.
The roofing is cleaned out of dirt, roofing shingle grit & fallen leaves first of all, utilizing an electric blower and a scoop to collect large leaf heaps.
With the roofing thoroughly clean and clear, we go to the gutter, eliminating fallen leaves and dirt with trowels & scooping devices, we bag up all of this rubble when we clean up it, we don't leave it on your roof structure or put it to the floor underneath - we get the job done to the very best standards of cleaning
Right now, with the rain gutters all cleaned, we proceed to inspect the condition of your downspouts, to find out if they're free from blockages and 100 % clear, our company is fully equipped with the appropriate tools to clear out blockages that could be a problem for the rain water to move, also, we are able to detect obstacles that may not be apparent or visible at first look
We're going to send an email with photographs of the spots that have been cleaned and cleared after the work is finished.
Also by email message, we send our bills for the service charge, for payments process, we offer you diverse options, as hard cash, cheque, bank transfer, or payment url via a secure e-mail, additionally, you could use your cell phone to pay by visa or mastercard
Once all work is finished, we get in touch with our clients and always check their thoughts and opinions of the job in order to be sure that the job was done as expected and with the top quality we offer
Because our quality work and have very high standards on cleaning, we could offer you a 45-days guarantee of no obstructions
If you're disappointed with all the work that's been carried out, we will make sure to support and resolve your concerns with no problem
