Our Standard Working Procedures
To start with, the moment you make the first call, you will end up connected to one of our dispatchers located within Collier County. Our dispatchers possess many years of practical experience in gutter cleaning and can provide you with the very best guidance & services.
We will establish with you the last time your gutters were cleaned and cleared and utilizing satellite imagery we can look at & access your house.
By using this details we are going to provide a price customized for your requirements to clean your rain gutters & downspouts and when possible we are going to clear the leaves & rubble from your rooftop.
Following your call you will receive an e-mail with complete written paperwork. We're going to confirm the price given over the phone and the bid, describing the break-down of cost, precisely what work is going to be carried out and when we will complete the work.
All of our jobs are performed immediately as a result of our experienced appointment scheduling team who will find out the right route for our gutter cleaner to enable them to work the most time-efficient and distance-efficient path. This saves driving time & gasoline so we could pass along the cost savings to the clients.
The team is going to contact you 24 hours prior to the cleaning service start the work and can provide you a time space for our specialist team appears, although a lot of our jobs are completed when the customer is not house
Very often our work is accomplished while the customer is out since we are simply just working on the outside of your home. However if you are remaining in for us we are going to contact you if for whatever reason if the timing changes.
Right after arrival the cleaning specialist is going to introduce himself to you personally &, when you are home and have the time, walk around the property with you to tell you troublesome areas.
Prior to the beginning of the work we take photos of your gutters and roof and of the task going to be carried out.
The roofing is cleaned of debris, roofing shingle grit and leaves to start with, employing an electric blower along with a scoop to get together large leaf bundles.
All our gutter cleaning specialists work with high benchmarks of cleanliness during the work. They are going to next begin cleaning the rain gutters utilizing scooping equipment & bag up while they clean up, meaning absolutely no clutter is left on the floor to remove later and have blow away.
Right now, with all the rain gutters totally cleaned out, we proceed to check the state of your downpipes, to find out whether they are totally free of blockages & 100 % clear, our staff is well equipped with the proper tools to clear out obstacles that may well be a problem for the rain water to flow, in addition, we are capable of locate obstacles that may well not be obvious or visible at the initial look
When complete we take pictures of our finished work & show these with you by email message.
Additionally, you will receive by email, a bill & receipt for the work done. There are plenty of ways to pay. You can pay by card on the phone if you prefer or you can choose the payment url inside the email, by bank transfer, by cheque or by cash.
We always call our consumers after completion of the job to ensure they are very pleased with the high standards we attempt to offer you.
We are going to revisit to your premises, with no fuss, & remedy any concerns when we haven't exceeded your expectations.
Simply because we're perfectionists & perform our cleaning work to accurate benchmarks, we are comfortable giving a 45-days no block assurance.
