Our Standard Operating Processes
Call us and you will be connected with one of the neighborhood Polk County despatchers who has got plenty of practical experience and will be capable to offer professional assistance.
Then we will look at your house employing satellite images & check with you when they were last cleaned, and the condition of your rain gutters.
Using this data we are going to provide a price customized to you to clean up your rain gutters & downpipes and if possible we will clean the leaves & clutter from your roof.
You will receive a duplicate of this bid and full documentation by email soon after the phone call, this shows exactly what we will do, when we will perform it, and exactly how much it will cost
Our scheduling staff who has got the responsibility to make certain all of our jobs are done quickly, they will be responsible for figuring out the best routes for our gutter cleaners to enable them to attend the tasks within the most time and distance-efficient route, conserving fuel and time driving permits us to provide you with the best value.
They will contact you 24 hours before your work is due to start and they will provide you with an arrival window for our technician to visit.
The cleaning professional will, without exception, introduce himself to you, and if you are available, they'll ask to you be taken across the property or home and talk about any issue he may detect.
Before we start off, we just take photos of all of the major regions we are going to be doing work in.
The work begins on the roof structure, clearing all of the remains of fallen leaves, dirt and tiny rocks. For this particular process, we use a blower as primary tool, among the various other equipment we could point out shovels to pick up large bunches of leaves
All our gutter cleaning specialists work with very high standards of cleanliness all through the work. They will next start clearing the rain gutters using scooping tools and bag up while they clean up, this means zero mess is left behind on the floor to eliminate later and have blow aside.
The next action is checking out your downpipes and ensuring there are no clogs or blockages. We use specialized equipment to address blockages and then we could also discover blockages which aren't always visible on the outside.
When the work is all done we take pictures of all of the work done and will present all these with you through email message. You will subsequently be able to observe the before and after.
You will also get by email, a bill & invoice of the work carried out. There are plenty of ways to pay off. You may pay by card on the telephone if you'd like or you can click on the payment url within the email message, by bank transfer, by cheque or by cash.
We always contact our customers following conclusion of the work to ensure they're pleased with the highest standards we strive to provide.
Should our job not really meet up with and exceed your anticipations, we will attend your home in Vizcay to treat the issue with no hassle.
Our service package features routine scheduled cleaning of gutters & downspouts to maintain the house protected. We're going to visit 2 to 4 times per year based on your gutter layout & rooftop type in addition to what sorts of trees are bordering your place.
