Our Typical Operating Procedures
First of all, as soon as you make your first call, you will be connected with one of our very own dispatchers situated in Hillsborough County. Our dispatchers have got several years of experience in gutter cleaning and will give you the best guidance and services.
We are going to assess your residence using satellite imagery and having a brief talk with you on the condition of your gutters and information on when they were last cleaned.
By using this details we're going to provide you with a price tailored to you to clean your rain gutters & downspouts and if possible we will clean the leaves and clutter out of your roofing.
You will get a copy of the bid with all of the documentation towards the end of the call and this will validate precisely what we will undertake, when we are gonna do it & just how much it will cost.
We have a staff specialized on schedules & timelines, they make certain that our work are performed promptly, they are responsible of the paths that the gutter cleaners take, so, their task is find the very best path to the needed places in order to save time and take the most effective route, by doing this, not simply gasoline cost is actually saved but gives to you effective cost.
Our gutter cleaning tech will contact you 24 hours before your job commence day and will inform you their arrival time.
If you are home when the rain gutter cleaning specialist arrives, he's going to introduces himself and request you to walk around the property or home with him mentioning any key trouble spots to address.
Prior to starting on the cleaning, pictures are taken of your important areas that'll be worked on.
We start with the roofing, cleaning up it down of debris, leaves & shingle grit, we use a blower to achieve this, and also utilize shovels to pick up big bundles of leaves.
When the roof is cleaned, we will eliminate dirt & fallen leaves from the rain gutter utilizing scooping tools and trowels. All of the clutter is properly bagged up as we do the job. Nothing gets thrown on to the floor or left behind on the rooftop.
After the roof & gutters are cleaned and cleared, we start checking the downpipes. We've special equipment to employ for the cleaning & clearing up of them. Very often obstructions could be undetectable and hidden. We clean up these blockages for you personally.
We are going to send you an email with photographs of the spots that have been cleaned and cleared after the work is completed.
You will also receive invoices and receiptsby email so you can pay out by cash, secure email payment url, bank transfer, or check. If you prefer, you could also pay on the phone with a credit card.
You will receive a phone call from us right after work has been concluded to make certain you are satisfied with the work and also that the task was done towards the very high standards that we guarantee.
In the event that you are disappointed with the work that's been done, we're going to make sure to support and address your complaints with no problem
