Our Typical Operating Processes
First of all, once you contact us, you'll be connected with one of our Lake County centered despatchers, our gutter cleaning despatchers have got many years of working experience in the business and provide professional support & services.
We are going to examine your household using satellite imagery and having a short discussion with you about the condition of your gutters and information on when these were last cleaned out.
By using this data, we are going to provide you with a set price bill for cleaning your gutters and clearing your downpipes, and when possible, additionally cleansing the leaves and debris out of your roofing.
You will receive a copy of the offer with all the paperwork towards the end of your phone call and this will confirm exactly what we are going to undertake, when we are gonna do it and just how much it's going to cost you.
All our tasks are performed immediately because of our experienced appointment scheduling team who'll discover the very best route for our gutter cleaner to enable them to work out probably the most distance-efficient and time-efficient route. This will save driving time and gas so we can pass along the cost savings to our customers.
Our gutter cleaning professional will phone you 24 hours before your work commence day and will tell you their arrival time.
The cleaning service personal will always, with no exception, introduce himself to you, so if you're readily available, they are going to request to you personally be guided all around the property or home & talk about any problem that he could spot.
Before starting on the cleaning, photographs are taken of your major areas that'll be worked on.
The roof is cleaned out of debris, roofing shingle grit and leaves to begin with, employing an electrical blower and a scoop to collect big leaf bundles.
As soon as the roof is cleaned, we will clear away debris & leaves/twigs from your rain gutter using scooping tools & trowels. All the debris is nicely bagged up while we do the job. Nothing gets thrown on to the floor or left on the roof.
With the gutters totally clear we go to the downpipes, examining they are totally free and clear of blockages, we carry specific tools and equipment to clear any blockages that may be there, we can also locate blockages that may well not be visible at first look.
When the work is complete, we will take photos of it & email them to you personally.
You will also receive by e-mail, a receipt and invoice for the work performed. There are several approaches to pay off. You are able to pay by credit card over the telephone if you'd like or you could click the payment url in the e-mail, by bank transfer, by check or by cash.
When all work is completed, we call up our clients and check their point of view of the job to make sure that the task was done as you expected and with the top quality we offer
If you aren't pleased for any reason, we are going to gladly come back & fix the problem.
We are going to guarantee a 45-day no clog up, as we know our work is going to be performed towards the great standard.
