The Way We Work
First of all, as soon as you do make your first call, you will end up connected to one of our very own dispatchers located within Collier County. Our dispatchers have several years of working experience in gutter cleaning service and will give you the very best help & assistance.
We are going to determine with you the last time your gutters were cleaned and cleared and utilizing satellite pictures we will examine and access your house.
With this particular information we can give you a fixed-price charge for rain gutter & downspout cleaning as well as cleaning up any kind of clutter or leaves and twigs off the rooftop.
You will receive a copy of the bid & complete documentation by email immediately after the phone call, this shows exactly what we're going to complete, when we will do it, and exactly how much it will cost you
We have a staff specialized on work schedules & timeframes, they will make certain that our work are performed promptly, they are accountable of the routes that the gutter cleaners take, so, their task is find the ideal path to the necessary places to save time and use the most effective route, with this, not just fuel cost is saved but gives to you effective cost.
They are going to call you 24 hours just before your work is due to start and they'll give you an arrival window for our professional to visit.
The cleaning specialist will always introduce himself to you on planned arrival, and if you've got time, we are going to walk across the residence together with you and you can point out any trouble areas.
Prior to starting on the cleaning work, photos are taken of your major areas that'll be worked on.
The roof is cleaned of dirt, roofing shingle grit and leaves first of all, utilizing an electrical blower along with a scoop to collect large leaf bundles.
Our gutter cleaning specialists work with high benchmarks of cleanliness during the job. They're going to next start clearing the gutters using scooping tools & bag up while they clean up, meaning absolutely no clutter is left on the ground to clear up later or have blow aside.
Our next step is looking at your downspouts & making sure there are no clogs or obstructions. We make use of special tools and equipment to address blockages and then we could also locate obstructions which are not always obvious initially.
When the work is done, we take images of it & e-mail them to you.
Also by email message, we send out our bills towards the service cost, for payments method, we provide you different choices, as cash, cheque, bank transfer, or payment url via a risk-free email, additionally, you may use your phone to pay out by credit card
We contact our customers right after the job has been carried out to make certain that job was completed towards the highest standards anticipated of us
Should our job not meet up with & surpass your anticipations, we are going to attend your property in Village Place to treat the problem with no hassle.
At Ken's Gutters, we're perfectionists and are pleased to provide each and every customer a 45-days assurance.
