Exactly How Our Procedure Works
Phone us and you will be in touch with one of the neighborhood Lake County despatchers who has lots of experience and will also be competent to offer skilled assistance.
Then we will check at your residence employing satellite imagery and speak with you when they were previously cleaned, and the condition of your gutters.
Using this data we are going to provide a price personalized for your requirements to clean out your gutters & downpipes and if possible we are going to clean up the leaves and rubble from the roofing.
You will get a duplicate of this bid and full documentation by email immediately following the call, this confirms exactly what we are going to complete, when we will do it, and how much it will cost you
All our tasks are carried out immediately as a result of our knowledgeable appointment scheduling staff that will identify the best route for our gutter cleaner to allow them to work out the most distance-efficient and time-efficient path. This saves driving time & fuel so that we can pass along the cost savings to the customers.
Our team will call you 24 hours prior to the cleaning service start off the job and can provide you an time gap for the technician team appears, although a lot of our jobs are performed when the customer isn't at home
Rest assured if this changes for whatever reason you're going to be told before time, saving you from waiting around for us, although many of our jobs are completed when the client isn't in the house
Immediately after arrival the cleaning specialist will introduce himself to you and, if you're home and have the time, walk all around the property or home with you to show you problem areas.
Before beginning on the cleaning, pictures are taken of your major areas that will be worked on.
We will first utilize the leaf blower to clean up dirt & fallen leaves right from your roofing so all of this cleaned prior to cleansing the rain gutters. All fallen leaves will be collected using our scoops & packaged up.
With the roof structure thoroughly clean & clear, we proceed to the gutter, eliminating leaves/twigs and debris with trowels and scooping tools, we bag up all this clutter once we clear away it, we don't leave it on your roofing or drop it to the ground beneath - we get the job done to the highest benchmarks of cleaning
Now, with the gutters totally cleaned, we turn to examine the state of your downpipes, to find out whether they're free from blockages and 100 % clear, our team is full equipped with the appropriate tools to remove blockages that can be a problem for the rain water to pass, furthermore, we're capable of locate obstacles that won't be obvious or visible at first look
Once done we take photographs of our finished work & share these with you by email message.
You will also receive by e-mail, a bill and invoice of the work done. There are several approaches to pay. You may pay by card on the phone if you'd like or you can choose the payment link within the email, by bank transfer, by check or by cash.
You will get a call from our company following the work was concluded to be sure you are content with all the work and that the job was completed to the very high standards that we guarantee.
Should our work not really satisfy & surpass your expectations, we are going to show up at your property in Village Center Downtown to treat the issue without any fuss.
At Ken's Gutters, we are perfectionists and therefore are happy to provide each client a 45-days warranty.
