Our Standard Operating Processes
Our Lee County based despatchers have got several years of working experience and they'll give professional help & assistance right from the minute you contact us.
We're going to establish together with you the last time your rain gutters were cleaned and utilizing satellite pictures we can discuss and view your house.
A fixed price will be presented to you for the cleaning up of the roof structure when possible and clearance & cleaning of the rain gutters and downpipes all-around your house.
You will get a duplicate of the offer with all of the paperwork towards the end of the phone call and this will confirm exactly what we're going to complete, when we're gonna get it done and the amount it will cost you.
Our scheduling staff who has the responsibility to ensure our tasks are carried out punctually, they happen to be responsible for figuring out the ideal paths for our gutter cleaners in order to show up at the jobs within the most time and distance-efficient path, saving fuel and time driving allows us to provide you with the greatest value.
They are going to contact you 24 hours just before your job is due to start and they can provide you an arrival window for our tech to attend.
If you are home once the rain gutter cleaner arrives, he's going to introduces himself as well as ask you to walk across your property with him discussing any kind of key problem areas to address.
Before we start off, we take photographs of all key regions we will be doing work in.
The work begins on the roof, clearing all the remains of fallen leaves, debris and stones. To do this task, we utilize a blower as main device, amongst the various other equipment we could point out shovels to collect huge heaps of leaves
For high-quality benchmarks, right after the complete cleaning and clear of the roof, we go to the rain gutter, cleaning fallen leaves & dirt from it utilizing specific tools like trowels & collection tools, we put all of this in bags as we clean the workspace, after that, we are going to take on those bags with us this means you don't have to take care of them
After the roof & gutters are cleared & cleaned, we proceed checking the downspouts. We have got special tools to utilize for the cleaning and clearing of all of these. Quite often blockages could be undiscovered and hidden. We clean up these blockages for you personally.
After the job is done, we will take images of it and then email them to you personally.
Additionally, you will receive by e-mail, a bill & receipt of the work carried out. There are plenty of approaches to pay off. You may pay by card on the phone if you'd like or you could click the payment link within the email, by bank transfer, by cheque or by cash.
We always call our customers following completion of the job to make certain they're very pleased with the superior benchmarks we work tirelessly to provide.
