Our Standard Operating Procedures
Call us and you will be in touch with one of the neighborhood Hillsborough County despatchers who has got plenty of practical experience and will be in a position to offer expert guidance.
We're going to measure your household utilizing satellite imagery and having a brief talk with you about the condition of the gutters and when they were previously cleaned.
Using this details we could provide a fixed-price charge for rain gutter & downpipe cleaning and also cleaning up any debris or leaves and twigs off the rooftop.
You will receive a duplicate of the offer with all the documents towards the end of the call and this would confirm exactly what we're going to complete, when we're going to get it done and the amount it is going to cost you.
All of our jobs are carried out quickly thanks to our experienced scheduling team that will discover the best route for the gutter cleaner so they can work the most distance-efficient and time-efficient path. This will save traveling time and fuel so that we could pass along the value savings to our clients.
Our team will contact you 24 hours prior to the cleaning services start off the work and can provide you a time space for our specialist team appears, although a lot of our jobs are performed when the client isn't house
Immediately after arrival the cleaner is going to introduce himself to you personally &, if you're home and also have the time, walk all around the property or home together with you to show you troublesome areas.
We're going to take pictures of the major of the working area just before we commence with the task.
The job commences at the roof structure, clearing all the remains of leaves, dust and stones. To do this task, we make use of a blower as key tool, amongst the various other equipment we could point out scoops to pick up huge heaps of fallen leaves
When the roof clean and clear, we go to the rain gutter, getting rid of fallen leaves & debris with trowels and scooping tools, we bag up all of this debris as we clean up it, we don't let it sit on your roof structure or dump it to the floor below - we do the job to the top benchmarks of cleanliness
Right after the roofing & rain gutters are cleared & cleaned, we proceed inspecting the downpipes. We've got special tools to utilize for the cleaning and clearing of these. Quite often obstructions could be invisible and hidden. We clean up all these blockages for you personally.
When the work is completed we will take photographs of the job done and also will share all these with you by e-mail. You will subsequently be able to view the pre and post.
Additionally, you will get by e-mail, a receipt & invoice of the work carried out. There are many approaches to pay. You are able to pay by credit card on the telephone if you wish or you could choose the payment link within the email message, by bank transfer, by cheque or by cash.
Once all work is done, we call our clients and get their opinion of the job to make certain that the task was finished as you expected and with the top quality we provide you with
At Ken's Gutters, we're perfectionists and are very happy to provide every client a 45-days guarantee.
