Our Typical Working Processes
Our Polk County centered despatchers have got several years of working experience and they will give expert help and assistance right from the minute you call up.
Then we will check at your residence utilizing satellite imagery & discuss with you when they were previously cleaned out, as well as the condition of your gutters.
By using this data we are going to give you a price customized to you to completely clean your rain gutters and downspouts and if possible we are going to clear the leaves and clutter from your roof structure.
Following your telephone call you will get an e-mail along with full written documents. We're going to confirm the cost provided over the telephone and also the bid, outlining the break-down of cost, precisely what job will be undertaken and when we can do the job.
Our appointment scheduling team will likely have earlier worked the right route for our cleaners, so they are able to arrive at the work quickly and most cost effective that will allows us to provide the perfect services & very best value saving on fuel & time.
You will get a phone call 24 hours ahead of the scheduled job to provide you with a window of arriving time when the tech will be there.
The cleaner will always introduce himself to you on arrival, and if you've got time, we're going to walk across the residence with you and you can point out any troublesome areas.
Before beginning on the cleaning work, pictures are taken of the key areas that'll be worked on.
We commence with the roofing, cleaning it down of debris, leaves and shingle grit, we make use of a blower to achieve this, and also use scoops to grab large bundles of leaves.
With the roof clean & clear, we proceed to the rain gutter, removing fallen leaves & debris with trowels and scooping tools, we bag up all this clutter when we clear away it, we don't let it stay on the roof structure or drop it to the ground below - we do the job to the highest standards of cleaning
With all the gutters all clear we proceed to the downpipes, examining they are totally free and clear of obstructions, we have specific equipment and tools to remove any obstructions that could be there, we will also detect obstructions that may well not be noticeable at first look.
After the work is complete, we will take photos of it & send them an email to you personally.
You will additionally receive invoices & billsby email so you can pay out by cash, safe e-mail payment url, bank transfer, or check. If you like, you could also pay over the phone using a card.
When all work is done, we call up our customers and check their thoughts and opinions of the work in order to make certain that the job was done as you expected and with the best quality our company offers
Should you be not happy with the work that's been carried out, we will be sure to support & correct your complaints with no hassle
At Ken's Gutters, we're perfectionists and so are pleased to give each and every client a 45-day promise.
Our service plan delivers regular planned cleaning up of gutters and downpipes to keep the residence protected. We will visit 2-4 times a year based upon your rain gutter style and roof structure type along with what types of trees are actually bordering the house.
