Our Process
Firstly, when you contact us, you will be connected with one of our Indian River County centered despatchers, our gutter cleaning despatchers have got several years of working experience in the business and provide expert support & assistance.
We then will check at your home utilizing satellite imagery and check with you when these had been last cleaned out, and also the condition of your rain gutters.
A fixed price will then be provided to you for the cleaning of your roofing when possible & clearance and cleaning of your gutters & downspouts all around your home.
You will receive a duplicate of the bid with all the documents right at the end of the phone call and this will validate exactly what we will carry out, when we're going to do it and just how much it's going to cost you.
Our scheduling staff who has got the responsibility to make sure all of our tasks are done immediately, they will be in charge of figuring out the very best routes for our gutter cleaners to enable them to show up at the tasks within the most time & distance efficient route, conserving gas & time driving allows us to provide you with the best value.
The team will phone you 24 hours before the cleaning services start the work and can give you an time gap for our specialist team appears, although many of our jobs are completed when the customer is not in the house
Be confident that when for any reason this varies, you'll be notified up-front, saving you the wait, nonetheless, the most of our works are executed when the customer is not in the home.
If you're home when the gutter cleaner arrives, he will introduces himself as well as ask you to walk around the property or home with him indicating any critical problem areas to handle.
Before we begin, we just take photos of all of the key places we will be doing work in.
We start with the roof structure, cleaning up it down of debris, leaves & shingle grit, we use a blower to perform this, and also make use of shovels to pick up big heaps of leaves.
Once the rooftop is cleaned, we're going to get rid of dirt & leaves/twigs from your rain gutter utilizing collecting tools and trowels. All the clutter is neatly packaged up while we do the job. Nothing gets tossed on to the floor or left behind on the roofing.
With all the gutters all clear we move to the downspouts, examining they are totally free and clear of obstructions, we carry specific tools and equipment to remove any blockages that may be there, we could also identify blockages that may well not be visible at first look.
When the work is all done we take photographs of all of the job done and also will share all these with you through email. You will then be able to observe the pre and post work.
Additionally, you will receive by email, a bill & receipt for the work performed. There are numerous ways to pay. You can pay by card over the phone if you wish or you could choose the payment link in the email message, by bank transfer, by check or by cash.
We generally contact our consumers after conclusion of the task to make certain they are pleased with the highest benchmarks we work tirelessly to offer you.
At Ken's Gutters, we are perfectionists and so are happy to give every customer a 45-days promise.
