Our Typical Operating Processes
Our Broward County based despatchers possess several years of experience and they will deliver professional help and services right from the minute you contact us.
We are going to take a look at your household using satellite imagery and having a short talk with you relating to the condition of the gutters and details on when these were previously cleaned out.
Using this information, we will give you a set price invoice for cleaning your rain gutters and clearing the downspouts, and when probable, also cleansing the leaves & debris from the roof.
Following the phone call you will receive an email along with full written documentation. We're going to affirm the cost provided over the telephone and also the bid, describing the break-down of price, precisely what job is going to be undertaken and when we are going to carry out the job.
All of our jobs are done rapidly as a result of our knowledgeable scheduling team who'll determine the best route for the gutter cleaner to enable them to work probably the most distance-efficient and time-efficient route. This saves traveling time & fuel so we can pass on the value savings to our clients.
They're going to call you 24 hours just before your work is due to start and they'll provide you an arrival time frame for our specialist to attend.
Upon arrival the cleaner will introduce himself to you personally &, if you are home and also have the time, walk around the property with you to show you troublesome areas.
Before we begin, we take photos of all the major areas we will be doing work in.
We will then initially make use of the foliage blower to clean up dirt & fallen leaves from your roof so all of this removed prior to cleaning the gutters. All fallen leaves will be picked up using our scoops & parcelled up.
With the roof thoroughly clean & clear, we go to the rain gutter, getting rid of fallen leaves and dirt with trowels and scooping tools, we bag up all this rubble as we clean up it, we don't let it sit on the roofing or dump it to the floor underneath - we do the job to the top benchmarks of cleanliness
Now, with the rain gutters all cleaned, we turn to inspect the state of the downspouts, to find out if they are clear of obstructions & 100 % clear, our staff is well-equipped with the right tools to eliminate blockages that could be a problem for the water to pass, furthermore, we're capable of identify obstacles that will not be noticeable or visible at the initial look
After the work is complete, we will take images of it and then send them an email to you.
Additionally, you will receive by email, a receipt & invoice for the work done. There are several ways to pay. You are able to pay by card over the phone if you'd like or you could choose the payment url inside the email message, by bank transfer, by cheque or by cash.
You will get a phone call from our company as soon as the work has been concluded to be sure you are pleased with all the work and that the job was done towards the very high standards that we guarantee.
Because our high quality work and possess very high standards on cleaning, we will offer you a 45 days warranty of no obstructions
We are going to revisit to your premises, with no fuss, and fix any problems when we have not exceeded your expected results ..
Our service package features frequent scheduled cleaning of rain gutters & downspouts to maintain your property protected. We're going to visit 2-4 times every year based on your rain gutter layout and rooftop type along with what types of trees are actually around the home.
