Our Standard Working Procedures
Our Hillsborough County based despatchers possess years of practical experience and they will deliver expert guidance and assistance right from the minute you call up.
We will take a look at your house using satellite imagery and having a short talk with you on the condition of the rain gutters and details on when these were previously cleaned out.
By using this information we will provide a price tailored for your requirements to clean out your rain gutters & downpipes and if achievable we are going to clean up the leaves and debris from the roof structure.
You will get a duplicate of the bid and complete documents by email immediately after the phone call, this shows exactly what we will complete, when we are going to do it, and just how much it'll cost you
Our appointment scheduling team will likely have previously worked the ideal route for our cleaners, so they can arrive at the work immediately and most cost effective that will permits us to give you the perfect service and best cost saving on gas & time.
The team will phone you 24 hours before the cleaning services begin the job and can provide you a time gap for the technician team appears, although many of our tasks are done when the client is not home
Immediately after arrival the cleaning specialist is going to introduce himself to you personally and, if you're home and have the time, walk around the property or home with you to let you know the troublesome areas.
We're going to take photos of the major of the working section just before start with the task.
The job commences on the roofing, clearing all the remains of fallen leaves, dirt and gravel. To do this process, we utilize a blower as main tool, among the list of other tools we can mention shovels to pick up large bunches of fallen leaves
With all the roofing thoroughly clean and clear, we move to the gutter, removing fallen leaves & dirt with trowels & scooping tools, we bag up all of this clutter once we clean up it, we don't leave it on the roof or put it to the floor below - we get the job done to the very best standards of cleaning
The next step is looking at your downspouts and making certain there are no clogs or obstructions. We employ special tools and equipment to handle blockages and we can also find blockages which aren't necessarily visible at first glance.
Once the work is done, we take pictures of it & send them an email to you personally.
You will also get by e-mail, a bill & receipt for the work done. There are various ways to pay off. You could pay by credit card over the telephone if you wish or you may click the payment url inside the email, by bank transfer, by cheque or by hard cash.
When all work is done, we call up our customers and get their point of view of the job in order to make certain that the job was completed as you expected and also the highest quality we offer
Should you be not satisfied with all the work which has been undertaken, we are going to be sure to support and fix your issues with no hassle
