Our Standard Operating Procedures
First off, as soon as you make your first call, you will be connected to one of our dispatchers located in Levy County. Our dispatchers have got several years of working experience in gutter cleaning and will provide you with the best help & assistance.
We will establish with you the last time your rain gutters were cleaned and cleared and using satellite images we will examine & view your home.
A fixed price will then be given to you personally for the cleaning of your roof structure whenever possible and clearance & cleaning of your gutters and downpipes around your house.
You will get a duplicate of the bid and complete documents by e-mail soon after the phone call, this shows exactly what we are going to complete, when we will perform it, and just how much it'll cost you
Our scheduling team will likely have previously worked the ideal route for our cleaners, so they can arrive at the work quickly and most cost efficient that will permits us to provide you with the top service and very best cost saving on gas as well as time.
You will get a phone call 24 hours ahead of the scheduled task to provide you a window of arrival when the tech will be there.
The cleaning specialist will introduce himself to you personally upon arrival, and when you have got time, we're going to walk across the residence along with you and you may mention any troublesome areas.
We are going to take photos of the major of the working section just before begin with the task.
We start out with the roof structure, cleaning up it down of leaves, debris and shingle grit, we utilize a blower to accomplish this, as well as use shovels to pick up big heaps of fallen leaves.
All of our gutter cleaners work with high benchmarks of cleanliness all through the job. They're going to next start off clearing the gutters using scooping tools & bag up while they clear, which means absolutely no mess is left behind on to the ground to remove later and have blow aside.
With the gutters all clear we go to the downpipes, checking they are free and clear of obstructions, we carry tools and special equipment to get rid of any kind of blockages that might be there, we could also locate obstructions that might not be obvious at initial look.
When the work is all done we take photos of all of the job done and will share these with you by email message. You will subsequently be able to see the pre and post.
You will also get by email, an invoice & receipt of the work performed. There are lots of approaches to pay. You may pay by credit card over the telephone if you prefer or you could click the payment url within the e-mail, by bank transfer, by cheque or by cash.
You will get a call from our company right after the work has been concluded to be sure you are pleased with all the work and also that the task was completed towards the very high standards which we guarantee.
Our service package offers you frequent scheduled clearing of rain gutters and downpipes to keep your home protected. We're going to visit 2, 3 or 4 times per year based on your gutter layout & roof type along with what kinds of trees are actually near your place.
