How We Get The Job Done
First of all, when you call us, you will be connected with one of our very own Marion County based despatchers, our gutter cleaning despatchers have many years of experience in the industry and provide professional help & assistance.
We make use of satellite imagery to evaluate your premises and speak about when your gutters were previously cleaned as well as what condition they're in now.
With this information we are able to provide you with a fixed-price cost for rain gutter and downpipe cleaning and also cleaning up any dirt or leaves off the roof structure.
Following your phone call you will get an email along with complete written paperwork. We will affirm the cost given over the phone and also the bid, explaining the break-down of cost, precisely what job is going to be performed and when we can get the job done.
Our jobs are done promptly as a result of our experienced appointment scheduling team that will discover the best route for our gutter cleaner to allow them to work out probably the most time-efficient and distance-efficient route. This saves traveling time & gas so we can pass on the cost savings to the clients.
Our gutter cleaning tech will call you 24 hours before your job start day and is going to inform you their arrival time.
Quite often our jobs are accomplished while the client has gone out as we are simply just working on the outside of the house. But if you are staying in for our team we are going to phone you if for whatever reason in the event the timing changes.
The cleaner will introduce himself to you on planned arrival, and if you've time, we are going to walk around the property with you and you can point out any trouble areas.
Before we start, we take photos of all the key places we are going to be doing work in.
The project commences on the roofing, cleaning up all the remains of fallen leaves, dirt & gravel. To do this process, we make use of a blower as key tool, among the list of other tools we can point out shovels to collect large heaps of fallen leaves
For superior quality standards, after the complete cleaning and clear of your roof, we turn to the rain gutter, clearing leaves/twigs and dirt from it utilizing tools such as trowels and collection tools, we put all of this in bags as we clean the workspace, after that, we will carry those bags with us so you do not need to deal with them
Now, with the rain gutters all cleaned out, we turn to check the state of your downpipes, to find out whether they are free from obstructions & 100 % clear, our staff is well-equipped with the proper tools to remove obstacles that can be a problem for the water to move, furthermore, we're capable of identify blockages that will not be obvious or visible at the initial look
We are going to send an email with photographs of all of the locations which were cleaned as soon as the job is completed.
Additionally by e-mail, we send out our invoices for the service cost, for payments process, we provide you several options, as cheque, hard cash, bank transfer, or payment link via a risk-free e-mail, also, you could use your cell phone to pay out by credit card
We contact all our customers following the work has been carried out to make sure that the job was successfully done to the very high standards anticipated of us
At Ken's Gutters, we are perfectionists and are thrilled to offer every customer a 45 day guarantee.
