Our Typical Operating Processes
Firstly, when you call us, you will be connected with one of our very own Gilchrist County based despatchers, our rain gutter cleaning despatchers have many years of experience in the industry and offer expert support and assistance.
We will determine together with you the last time your rain gutters were cleaned and cleared and utilizing satellite images we can look at & view your house.
Using this data, we will give you a set price bill for cleaning your rain gutters & clearing your downspouts, and when probable, also cleansing the leaves and rubble from your roofing.
You get your own personal copy of the quote by email to validate precisely what we intend to do, when we can perform it and the amount it is going to cost you.
Our appointment scheduling team who has the responsibility to make sure that our jobs are carried out immediately, they are in charge of working out the right paths for our gutter cleaners in order to attend the tasks within the most time & distance-efficient route, conserving gas & time driving allows us to provide you with the best value.
They will call you 24 hours before your job is due to start out and they'll provide you with an arrival window for our professional to visit.
If you are home once the rain gutter cleaner arrives, he's going to introduces himself and request you to walk all around the property or home with him indicating any major trouble spots to address.
Before the start of the job we will take pictures of your gutters as well as roof structure and of the task going to be carried out.
The roofing is cleaned out of dirt, shingle grit & leaves to begin with, utilizing an electrical blower along with a scoop to get together big leaf heaps.
As soon as the roof is cleaned out, we're going to take out dirt & fallen leaves from the gutter using collecting tools & trowels. All of the debris is nicely bagged up as we do the job. Nothing gets thrown on to the floor or left on the rooftop.
Our next stage is examining your downspouts and making sure there are no clogs or obstructions. We make use of specialized equipment and tools to handle obstructions and we can also locate obstructions which aren't necessarily noticeable initially.
Once the work is done, we will take pictures of it & send them an email to you personally.
You will also receive by email, a receipt & invoice of the work done. There are many approaches to pay off. You could pay by card on the telephone if you wish or you can click on the payment link inside the email message, by bank transfer, by cheque or by cash.
You will get a phone call from us after the job has been concluded to make sure you are pleased with the work and that the task was done towards the high standards which we promise.
We will come back to your premises, without hassle, & fix any concerns if we haven't exceeded your expected results ..
Mainly because our top notch work and also have high benchmarks on cleaning, we are able to provide you with a 45 days assurance of no obstructions
