Our Typical Operating Procedures
To begin with, the minute you do make your very first call, you will end up connected with one of our very own dispatchers located in Lee County. Our dispatchers possess years of practical experience in gutter cleaning service and will give you the very best guidance & services.
We are going to determine with you the last time your rain gutters were cleaned and cleared and utilizing satellite images we will examine & view your property.
Using this details, we are going to provide you with a set price bill for cleaning your rain gutters & clearing the downpipes, and if probable, also cleaning the leaves and clutter from your roofing.
Following the telephone call you will receive an e-mail with complete written documents. We will confirm the cost given over the phone and the bid, explaining the break-down of price, precisely what work will be undertaken and when we can perform the job.
We have a team specialized on work schedules and timelines, they will ensure that our work are done immediately, they are responsible of the routes the gutter cleaners take on, so, their task is locate the ideal route to the necessary locations to save lots of time & take the most efficient route, by doing this, not simply fuel cost is actually saved but gives to you personally effective cost.
They will contact you 24 hours before your work is due to start out and they'll provide you with an arrival time frame for our professional to visit.
The cleaning specialist will always introduce himself to you on arrival, and when you've time, we will walk across the residence with you and you could point out any troublesome areas.
We will take photographs of the key working section prior to we commence with the work.
We will first use the foliage blower to clean debris and leaves right from the roofing so all of this cleaned just before cleansing the rain gutters. All leaves are going to be picked up using our shovels and parcelled up.
All of our gutter cleaning specialists do the job with very high standards of cleanliness during the work. They will next start out clearing the gutters using scooping equipment and bag up while they clean up, meaning zero mess is left on the floor to eliminate later and have blow away.
The next step is looking at your downpipes and making certain there aren't any clogs or blockages. We utilize special equipment and tools to take care of obstructions and then we could also locate obstructions which aren't necessarily obvious at first glance.
As soon as the work is all done we take pictures of all the work done and will share all these with you by e-mail. You will subsequently be able to observe the before and after.
Also by e-mail, we deliver our invoices for the service charge, for payments procedure, we offer you diverse options, as hard cash, check, bank transfer, or payment url through a risk-free e-mail, furthermore, you might use your mobile phone to pay by visa or mastercard
When all is done, we call up our clients and get their point of view of the job in order to make certain that the task was finished as you expected and with the highest quality our company offers
