Our Typical Operating Processes
Firstly, the moment you make your first call, you will end up connected with one of our dispatchers positioned in Lee County. Our dispatchers have got many years of practical experience in gutter cleaning and will give you the very best help & services.
We are going to determine with you the last time your rain gutters were cleaned and making use of satellite pictures we will look at and access your house.
A fixed price will be provided to you for the cleaning of the roof structure if possible & clearance & cleaning up of your rain gutters and downpipes around your house.
Following your telephone call you will get an email with complete written documentation. We will confirm the price given over the telephone and also the bid, detailing the break-down of price, precisely what work will be carried out and when we are going to carry out the task.
Our scheduling team will likely have previously worked the best route for our cleaners, so they can reach the work punctually and most cost efficient which will permits us to give you the very best service and very best cost saving on gasoline & time.
Our gutter cleaning tech will phone you 24 hours prior to your job commence day and is going to tell you their arriving time.
The cleaning specialist will always introduce himself to you on arrival, and if you have time, we will walk across the property along with you and you could point out any troublesome areas.
Before the start of the project we will take photographs of your gutters as well as roof and of the task about to be done.
The project begins at the roof structure, cleaning up all of the remains of fallen leaves, dust & stones. For this process, we make use of a blower as primary device, among the other tools we could point out scoops to pick up large heaps of fallen leaves
For high quality standards, right after the full cleaning & clear of your home's roof, we go to the rain gutter, cleaning leaves/twigs and debris from that using tools such as trowels and collection equipment, we place all of this in baggage as we clean the workspace, then, we will carry those bags with us which means you do not need to deal with them
Right after the roof and rain gutters are cleaned & cleared, we start checking the downpipes. We have specific tools for the cleaning and clearing up of all of these. Very often blockages can be undetected & hidden. We clean up these obstructions for you.
We are going to send an email with photographs of all of the locations that have been cleaned once the work is concluded.
Furthermore, we issue our bills by e-mail and you may elect to pay out us by check, bank transfer, hard cash, or settlement link in protected e-mail, - you might also pay by credit card over the telephone if you like
We call up our customers right after the job has been carried out to make sure that the job was completed towards the high benchmarks expected from us
If you are not satisfied for any reason, we will happily revisit & remedy the matter.
Because our high-quality work and possess highest standards on cleaning, we can easily offer you a 45-days guarantee of no blockages
