Our Typical Operating Procedures
To start with, whenever you contact us, you will be connected with one of our Hernando County centered despatchers, our gutter cleaning despatchers have got years of practical experience in the business and offer expert support and service.
We then will look at your home employing satellite images and check with you when these had been previously cleaned, along with the condition of the rain gutters.
By using this information, we will give you a set price bill to clean your rain gutters and clearing your downspouts, and if possible, additionally cleaning the leaves & clutter out of your roof structure.
You will get a copy of this bid & complete documents by email immediately following the call, this shows just what we're going to undertake, when we are going to do it, and exactly how much it'll cost you
Our jobs are performed immediately as a result of our experienced scheduling team who'll identify the very best route for our gutter cleaner so they can work out the most time-efficient and distance-efficient path. This will save traveling time and gasoline so we can pass along the cost savings to our customers.
The team will call you 24 hours before the cleaning service begin the work and can provide you with an time space for our technician team appears, although a lot of our tasks are completed when the customer isn't home
Be confident that when for any reason this alters, you're going to be alerted in advance, helping you save the wait, however, the majority of our works are executed when the customer isn't at home.
If you're home when the gutter cleaner arrives, he will introduces himself and also request you to walk all around the residence with him indicating any kind of key troublesome areas to take care of.
Before starting on the cleaning, photos are taken of your key areas that are going to be worked on.
We will then initially utilize the foliage blower to clean off debris & leaves right from your roofing so all this removed prior to cleaning the gutters. All fallen leaves are going to be picked up with our scoops and packaged up.
With the roof structure clean & clear, we proceed to the gutter, eliminating leaves/twigs & debris with trowels & scooping tools, we bag up all this debris as we clean up it, we don't leave it on the roofing or drop it to the ground underneath - we do the job to the very best benchmarks of cleanliness
With all the gutters totally clear we proceed to the downspouts, checking that they are free and also clear of obstructions, we carry tools & special equipment to clean any blockages that might be there, we will also discover blockages that may not be noticeable at first look.
Once the work is all done we will take photographs of the work done and also will present these with you by e-mail. You will subsequently be able to observe the pre and post work.
Additionally, you will receive receipts and invoicesby e-mail so that you can pay by hard cash, secure e-mail payment link, bank transfer, or check. If you prefer, you could also pay on the phone using a credit card.
Once all is completed, we call our clients and check out their thoughts and opinions of the work in order to ensure that the job was done as expected and also the highest quality we provide you with
If you're unhappy with the work that's been undertaken, we will make sure to support and resolve your concerns with no problem
Simply because our superior quality work and also have high benchmarks on cleaning, we can give you a 45 days warranty of no blockages
