Our Standard Working Procedures
Call us and you'll be in touch with one of our own neighborhood Hillsborough County despatchers that has plenty of practical experience and will be able to provide skilled assistance.
We are going to examine your house utilizing satellite images and having a brief discussion together with you relating to the condition of the gutters and details on when these were previously cleaned out.
A fixed price will then be presented to you for the cleaning up of your roof structure whenever possible & clearance & cleaning of the gutters & downpipes around the home.
You will receive a duplicate of the offer with all the paperwork right at the end of the call and this will confirm precisely what we are going to undertake, when we are going to get it done and exactly how much it is going to cost.
All our tasks are performed punctually thanks to our knowledgeable scheduling team that will discover the ideal route for the gutter cleaner so they can work out the most distance-efficient and time-efficient route. This will save traveling time & fuel so that we can pass on the value savings to the customers.
They will contact you 24 hours before your work is due to start and they will provide you an arrival window for our specialist to visit.
Very often our work is carried out whilst the client is out as we are just working on the outdoors of the house. However if you are remaining in for our team we're going to phone you if for whatever reason if the timing changes.
The cleaning service professional will always, with no exception, introduce himself to you personally, so if you're readily available, they are going to ask to you personally be guided across the property & express any issue that he may detect.
Prior to the start of the project we take pictures of your gutters as well as roof and of the job going to be done.
We start out with the roof, cleaning up it down of debris, leaves & shingle grit, we utilize a blower to accomplish this, as well as use shovels to grab large bundles of fallen leaves.
For high quality standards, right after the full cleaning & clear of your homes roof, we turn to the gutter, cleaning leaves/twigs & debris from that utilizing specific tools such as trowels and collecting equipment, we place all of this in baggage since we thoroughly clean the workspace, after that, we're going to take on those bags with us so you don't have to take care of them
The next action is looking at your downpipes and ensuring there aren't any clogs or obstructions. We employ special equipment and tools to take care of blockages and then we could also locate obstructions which aren't necessarily obvious initially.
When the job is complete, we take images of it and then email them to you.
Additionally by email, we send our bills for the service cost, for payments process, our company offers you different choices, as hard cash, cheque, bank transfer, or payment link through a secure e-mail, furthermore, you can utilize your mobile phone to pay out by visa or mastercard
You will get a call from our company following the work has been completed to make certain you are pleased with the work and that the task was done towards the very high standards that we promise.
In the event that you are not delighted for whatever reason, we are going to happily return and remedy the issue.
Simply because we're perfectionists and execute our cleaning work to exacting benchmarks, we're more comfortable offering a 45-days no blockage warranty.
