Our Standard Operating Processes
First of all, the moment you do make your very first call, you will be connected with one of our very own dispatchers situated in Miami-Dade County. Our dispatchers possess years of working experience in gutter cleaning and can give you the very best guidance and services.
Then we will check at your home employing satellite imagery & speak with you when they were previously cleaned, along with the condition of your gutters.
With this particular information we could provide fixed-price charge for rain gutter & downspout cleaning as well as cleaning up any kind of clutter or perhaps leaves from the roofing.
Following the telephone call you will get an email along with full written documents. We will affirm the cost provided over the phone along with the bid, explaining the break-down of cost, precisely what job is going to be performed and when we can finish the work.
We have a staff specialized on schedules and timeframes, they will ensure that our work are performed immediately, they are responsible of the paths the gutter cleaners take on, so, their job is find the best path to the necessary locations to save lots of time and take the best route, by doing this, not simply gasoline cost is actually saved but provides to you efficient cost.
The team is going to contact you 24 hours prior to the cleaning services start off the work and will give you a time gap for our specialist team appears, although a lot of our jobs are carried out when the customer isn't in the home
The cleaning personal will, without exception, introduce himself to you, so if you're readily available, they will request to you be guided around the property or home and describe any issue he may detect.
Before we begin, we just take pictures of all key areas we are going to be doing work in.
The roof is cleaned of dirt, roofing shingle grit & fallen leaves to start with, utilizing an electrical blower plus a scoop to get together large leaf bundles.
All of our gutter cleaning specialists do the job with very high benchmarks of cleanliness throughout the job. They're going to next start off cleaning the gutters utilizing scooping equipment and bag up as they clear, this means no clutter is left on to the ground to clean up later or have blow aside.
Right now, with the gutters all cleaned out, we turn to inspect the state of the downspouts, to determine if they're clear of blockages and full clear, our company is well-equipped with the appropriate tools to get rid of obstacles that may well be a problem for the rain water to pass, in addition, we are capable of detect obstructions that won't be noticeable or visible at first look
Once completed we take pictures of the carried out job & show those with you by email message.
Also by email message, we deliver our bills for the service charge, for payments procedure, we offer you many different options, as cash, check, bank transfer, or payment url through a risk-free email, furthermore, you can utilize your mobile phone to pay out by credit card
Once all work is done, we call up our customers and check their thoughts and opinions of the job in order to be sure that the job was done as expected and with the highest quality our company offers
