Our Standard Operating Procedures
Our Polk County based despatchers possess many years of working experience and they're going to deliver professional help and assistance from the minute you contact us.
We're going to take a look at your home utilizing satellite images and having a brief discussion with you relating to the condition of your gutters and information on when they were last cleaned out.
A fixed price will then be provided to you personally for the cleaning up of the roof when possible and clearance and cleaning up of the rain gutters & downspouts all around your house.
Following the phone call you will receive an email with complete written documentation. We will affirm the cost given over the phone along with the bid, explaining the break-down of charge, what work will be undertaken and when we can finish the task.
We have a staff specialized on schedules & timeframes, they will make sure that our work are carried out promptly, they are responsible of the paths that the gutter cleaners take on, so, their job is find the best route to the necessary places to save lots of time and use the most efficient route, with this, not simply fuel cost is actually saved but gives to you efficient cost.
Our gutter cleaning tech will phone you 24 hours prior to your job commence day and is going to tell you their arrival time.
The cleaning professional will, with no exception, introduce himself to you personally, so if you're readily available, they will ask to you personally be taken around the property or home & explain any issue that he may identify.
Before the beginning of the project we take photos of the rain gutters and also roof and of the work going to be undertaken.
We will then initially use the leaf blower to clean dust and leaves right from the roofing so all of this cleaned before cleansing the rain gutters. All leaves will be collected with the scoops and parcelled up.
After the roof structure is cleaned, we will eliminate debris and fallen leaves from the gutter utilizing scooping tools & trowels. All of the clutter is properly packaged up while we work. Absolutely nothing gets tossed on the floor or left on the rooftop.
Now, with the gutters totally cleaned, we proceed to examine the condition of the downpipes, to find out whether they are free of obstructions and full clear, our team is well equipped with the appropriate tools to get rid of blockages that may be a problem for the water to move, also, we're capable of detect blockages that will not be apparent or visible at the initial look
When the work is done, we will take pictures of it & send them an email to you personally.
You will also receive by e-mail, a receipt & invoice for the work performed. There are many ways to pay off. You could pay by card on the telephone if you wish or you can click on the payment link in the email, by bank transfer, by cheque or by cash.
We call up all of our clients right after the work has been completed to make certain that work was accomplished towards the high benchmarks anticipated from us
