Just How Our Procedure Works
Firstly, whenever you contact us, you will be in touch with one of our Bay County centered despatchers, our gutter cleaning despatchers possess several years of working experience in the industry and give expert guidance & service.
We will determine with you the previous time your gutters were cleaned and making use of satellite pictures we can discuss & access your property.
By using this information we are going to provide a price tailored for your requirements to clean up your gutters and downspouts and if feasible we are going to clean up the leaves and debris out of your rooftop.
Following the telephone call you will get an email along with complete written documents. We will affirm the price given over the telephone and also the bid, detailing the break-down of cost, exactly what job is going to be carried out and when we can perform the job.
Our scheduling team who has got the obligation to make sure that all our tasks are done quickly, they are in charge of figuring out the ideal routes for our gutter cleaners to enable them to attend the tasks in the most time & distance-efficient route, conserving gasoline and time driving permits us to provide you with the best value.
The team is going to call you 24 hours before the cleaning service start off the job and can provide you a time gap for the technician team appears, although a lot of our tasks are completed when the client is not in the house
If you are home once the gutter cleaner arrives, he's going to introduces himself as well as ask you to walk across your property or home with him discussing any kind of major trouble spots to take care of.
Prior to starting on the cleaning work, photographs are taken of the important areas that will be worked on.
The job starts on the roof structure, cleaning all the remains of fallen leaves, dust & gravel. To do this job, we utilize a blower as primary tool, among the list of other tools we can point out shovels to pick up huge bunches of fallen leaves
With the roof structure clean and clear, we proceed to the rain gutter, removing leaves and debris with trowels and scooping tools, we bag up all of this dirt once we clear away it, we don't let it stay on the rooftop or drop it to the ground underneath - we do the job to the top benchmarks of cleanliness
Now, with all the gutters totally cleaned, we proceed to check the state of your downpipes, to find out whether they are free from obstructions and 100 % clear, our company is full equipped with the appropriate tools to get rid of obstructions that could be a problem for the water to pass, in addition, we're capable to detect obstacles that won't be noticeable or visible at first look
We are going to send an e-mail with photos of the locations that have been cleaned and cleared as soon as the job is completed.
Additionally by email message, we send out our bills towards the service cost, for payments process, we provide you many different options, as hard cash, cheque, bank transfer, or payment url via a risk-free e-mail, additionally, you can use your phone to pay by visa or mastercard
We contact all our clients after the work has been carried out to ensure that the job was successfully done to the very high benchmarks anticipated from us
At Ken's Gutters, we are perfectionists and are thrilled to offer each and every client a 45-day guarantee.
