Our Standard Operating Procedures
To begin with, the minute you do make your very first call, you will be connected with one of our dispatchers situated in Lee County. Our dispatchers have years of working experience in gutter cleaning and can give you the very best guidance & services.
We are going to establish with you the previous time your gutters were cleaned and cleared and using satellite pictures we are able to discuss & view your property.
With this information we can give you a fixed-price cost for gutter and downspout cleaning as well as cleaning up any dirt or perhaps leaves from the roof structure.
You will receive a duplicate of the offer with all of the paperwork towards the end of the phone call and this will validate precisely what we're going to complete, when we are gonna do it and just how much it's going to cost you.
Our scheduling team who has the duty to ensure all our tasks are done immediately, they're in command of figuring out the very best paths for our gutter cleaners in order to be present at the jobs in the most time & distance efficient path, conserving gas and time driving allows us to provide you with the best value.
You will get a call 24 hours ahead of the scheduled job to give you a window of arriving time when the technician will be there.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk all around the property or home with him indicating any key troublesome areas to handle.
Right before we start, we take photos of all key regions we will be working in.
The work begins on the roof, cleaning up all the remains of leaves, dust and tiny rocks. For this process, we use a blower as primary tool, amongst the various other equipment we can point out shovels to pick up large heaps of leaves
For high quality standards, right after the complete cleaning & clear of your roof, we proceed to the rain gutter, removing leaves & dirt from it utilizing specific tools like trowels & collection tools, we place all of this in bags as we clean up the workspace, next, we're going to take on those sacks along with us which means you don't have to deal with them
Now, with all the rain gutters all cleaned out, we turn to examine the state of the downspouts, to find out if they are clear of blockages & 100 % clear, our staff is well-equipped with the proper tools to get rid of blockages that could be a problem for the water to flow, in addition, we are capable of identify obstructions that won't be obvious or visible at the initial look
When complete we take pictures of our carried out work and share these with you by email message.
You will additionally get bills and invoicesby e-mail so you can pay out by cash, safe email payment link, check, or bank transfer. If you like, you could also pay on the phone using a visa or mastercard.
Once all is finished, we call our clients and check out their thoughts and opinions of the work in order to make sure that the task was done as you expected and also the best quality we offer
We will come back to your residence, with no fuss, & fix any concerns if we have not exceeded your anticipations.
We are going to promise a 45 day no blockage, as we are certain our work will be fulfilled to the highest standard.
