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Our Standard Operating Procedures

1. Our Polk County centered despatchers have many years of practical experience and they'll offer professional help & assistance right from the minute you call up.
2. We use satellite imagery to examine your residence & speak about when your gutters were last cleaned out and what condition they're in at present.
3. Using this details, we will provide you with a set price invoice to clean your rain gutters & clearing the downspouts, and when probable, additionally cleansing the leaves & debris from the roof structure.
4. Following your telephone call you will get an email with complete written documentation. We will confirm the cost provided over the telephone and also the bid, detailing the break-down of charge, precisely what job is going to be carried out and when we will complete the work.
5. All our tasks are performed punctually as a result of our experienced scheduling staff who'll figure out the right route for the gutter cleaner to allow them to work out probably the most distance-efficient and time-efficient route. This saves driving time & fuel so that we can pass along the value savings to our customers.
6. They're going to call you 24 hours before your job is due to begin and they can provide you with an arrival window for our professional to visit.
7. Be assured when this alters for any kind of reason you're going to be informed before time, saving you from waiting for us, although many of our work is performed when the client isn't at-home
8. Upon arrival the cleaning specialist will introduce himself to you and, when you are home and also have the time, walk across the property or home together with you to tell you trouble spots.
9. Before we begin, we take pictures of all the major places we are going to be doing work in.
10. The roofing is cleaned out of dirt, roofing shingle grit & fallen leaves to begin with, using an electric blower as well as a scoop to gather large leaf bundles.
11. Once the rooftop is cleaned out, we will take away debris and leaves from your gutter utilizing scooping tools and trowels. All of the debris is neatly bagged up as we work. Absolutely nothing gets thrown on the floor or left on the roof.
12. Following the roof & rain gutters are cleared & cleaned, we move onto checking the downspouts. We have got special equipment for the cleaning & clearing up of these. Frequently obstructions can be invisible & unseen. We clean up these obstructions for you.
13. Once complete we take photos of our completed work & share these with you through email message.
14. Also by e-mail, we send our bills towards the service cost, for payments method, our company offers you different choices, as cash, cheque, bank transfer, or payment link through a secure email, additionally, you could use your mobile phone to pay by visa or mastercard
15. We call each of our customers after the work has been carried out to make sure that the job was completed to the very high standards expected from us

In the event that you are not satisfied for whatever reason, we will happily return & remedy the problem.