How Our Procedure Works
First of all, as soon as you do make your first call, you'll be connected to one of our dispatchers located within Hillsborough County. Our dispatchers possess years of experience in gutter cleaning and can give you the very best guidance and assistance.
We will establish together with you the previous time your rain gutters were cleaned and cleared and utilizing satellite imagery we are able to look at & view your home.
With this particular details we are able to give you a fixed-price charge for rain gutter and downpipe cleaning as well as cleaning any kind of debris or leaves and twigs off the rooftop.
Following your phone call you will get an e-mail along with full written paperwork. We will confirm the price given over the telephone along with the bid, describing the break-down of charge, what work is going to be performed and when we are going to do the job.
Our scheduling staff who has the responsibility to make sure that all of our jobs are done promptly, they are responsible for figuring out the right paths for our gutter cleaners to allow them to attend the jobs in the most time & distance-efficient path, conserving fuel & time driving permits us to provide you with the greatest value.
They're going to contact you 24 hours just before your work is due to start and they'll provide you an arrival time frame for our professional to attend.
The cleaning specialist will introduce himself to you on planned arrival, and when you've got time, we are going to walk across the property together with you and you could mention any problem areas.
Before the start of the project we will take photos of the gutters & roofing and of the work going to be done.
We start with the roof structure, cleaning it down of debris, leaves and shingle grit, we make use of a blower to do this, as well as make use of shovels to pick up big bundles of fallen leaves.
For high quality benchmarks, after the full cleaning & clear of the roof, we turn to the rain gutter, clearing leaves & debris from it utilizing tools like trowels & collecting tools, we put all of this in baggage since we clean the work area, after that, we're going to carry those bags along with us so you aren't required to deal with them
Right now, with all the rain gutters all cleaned out, we proceed to check the state of your downpipes, to see if they're free of blockages & full clear, our staff is well equipped with the proper tools to clear out obstacles that will be a problem for the water to pass, also, we are able to locate obstacles that will not be noticeable or visible at the initial look
Once complete we take photographs of our finished work and share those with you through email.
In addition, we issue our receipts & invoices by email and you may choose to pay out us by cheque, bank transfer, cash, or settlement link in safe e-mail, - you may even pay off by visa or mastercard over the telephone if you want
We get in touch with all of our customers right after the job has been completed to make sure that the work was completed towards the very high standards expected from us
At Ken's Gutters, we're perfectionists and are thrilled to give each and every client a 45 day warranty.
Should you be unsatisfied with all the work which has been done, we are going to make sure to support & resolve your issues with no problem
